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  • Polo Servicing

    I recently got my MY13 66 tdi serviced a dealership in western sydney, and lets just say i wasn't at all satisified with this dealer, every service needs a follow up... I won't reveal names incase there is snooping by them on here...

    The latest list from these 'mechanics' is this

    1) Wheel alingment done. even though i never asked for one and they demanded i pay for work i didn't request. Car now drifts to the right.
    2) Wheels rotated: I asked for them to be rotated and then they didn't do it, but charged me anyhow... (I got my money back, in the form of a gift voucher.... They refuse to issue a refund? Illegal?)
    3) Two drops of washer fluid in the cleaner reservior....
    4) Airconditoner, now squealing. and on Monday it failed to start all together, but has started working again.
    5) Tyre pressure system: Not checked at all, despite being asked to inspect


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    Are there any dealerships that people will recommend for logbook services? As i'm strongly thinking of taking my hard earned dollars elsewhere
    MY13 66tdi polo 'ocean blue', DSG. Comfort Pack, Sports Pack. RNS510 installed. Parking Sensors installed

  • #2
    BWA Auto - Seven Hills (really good service and can do VAGCOM work).

    BWA Auto

    European autotech - Mona vale
    European Autotech: Audi Service Sydney | VW Service Sydney | Specialised Audi And VW Mechanics Sydney |Mona Vale

    Top One Auto @ Arncliffe
    TOP ONE AUTOMOTIVE REPAIRS

    Ramspeed.com.au - Seven Hills (Ramspeed is also good but can sometimes be expensive).
    Exoticars.com.au - North Parramatta (I rate exotic).

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    • #3
      Contact Volkswagen assist regarding this, they should help you. Send an email to them and cc the service manager and head of the franchise.

      No company is ever proud of this sort of thing, it usually comes down to lazy arrogant people not doing their job and not being called on it.

      Sent from my GT-I9197 using Tapatalk

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      • #4
        I know what dealer you went to, and now that I live out that way again, i'll be cancelling the service i have scheduled for the 4th Feb...
        I Sell Nissans Skodas.
        IT'S HEREEEEE 18' Skoda Octavia 110tsi Manual Hatch | Race Blue | Tech Pack | Luxury Pack | Panoramic Roof | Turini Alloys | Various VCDS Tweaks | RS Spoiler | Mars Bar Holder
        R.I.P; 13' VW Polo 77tsi Comfortline Manual | Candy White | Sport Pack | Pioneer AVH X3800DAB + Clarion Bass Pack

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