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MY12.5 Polo GTi - Rattle under heavy acceleration

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  • #16
    +1 For sound actuator causing an annoying rattle from the centre of the dash from delivery of car.
    Took it back to the dealership and told them what I thought it was, they were surprised that I knew that the engine noise was artificial.
    It should be a relatively quick & easy job for them to do, I'm sure they have fixed plenty by now..
    I think a wiper blade and some plastic shrouding above the firewall, they said mine wasn't 'seated' properly, apparently there is a diagnostics feature that lets them play all the frequencies with the car stationary so they can adjust to suit...... apparently......

    FYI, car was CAV engine-d MY13 and rattle was there from day one, also make sure your oil temp is displaying something once car is warm. A few MY13's have had it missing from the centre display.
    Last edited by DETROITCANDY; 03-05-2013, 02:54 PM.
    OCTAVIA 3 PARTS FOR SALE:
    Brushed stainless rear bumper & cargo protector, Octavia III Combi models

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    • #17
      Thanks. I am taking it in tomorrow. Regarding the oil temp, what exactly should the dash display? Mine does not display anything..

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      • #18
        Originally posted by luvpsi View Post
        Thanks. I am taking it in tomorrow. Regarding the oil temp, what exactly should the dash display? Mine does not display anything..
        When you toggle through the display settings on the MFD display with the right 'keypad' thing on your steering wheel, the display after Speed in km/h should be your oil temp, it only displays once its above 50deg. C, min didn't display anything no matter how warn it was, I've heard of a few MY13's with the same problem, its a software thing that they will fix at the dealership.
        OCTAVIA 3 PARTS FOR SALE:
        Brushed stainless rear bumper & cargo protector, Octavia III Combi models

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        • #19
          Originally posted by DETROITCANDY View Post
          When you toggle through the display settings on the MFD display with the right 'keypad' thing on your steering wheel, the display after Speed in km/h should be your oil temp, it only displays once its above 50deg. C, min didn't display anything no matter how warn it was, I've heard of a few MY13's with the same problem, its a software thing that they will fix at the dealership.
          ah ok.. Mine works

          car sent back to VW on Monday and as soon as they heard the rattle they knew it was the sound actuator. Apparently they tightened the screws and its all good now thanks everyone for their input!

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          • #20
            If you don't see the option in your MFD for oil temp, you probably need to go into the MFD settings and tick the oil temp option. This was the one display option not enabled on delivery of my car.

            BTW, it takes a while for it to display an oil temp (about 7 minutes on my car in urban traffic before it shows 50C).

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            • #21
              Hey guys!

              Pretty new here, think its my first post, anyways, just wanted to report that i also have the rattle issue when accelerating hard at low revs in my MY12.5 2012 Polo GTI.

              The rattle comes from around the center of the dash where it meets the windscreen.

              I checked the area, its clean, nothing loose around the area.

              I checked under the bonnet around the leaf catcher area, hoping it was a gum nut or something loose vibrating (lol i know), after reading this thread, i booked in some time with the dealership in two weeks time to get a warranty repair or at least a look.

              Its inconsistent, its there most times but sometimes not, i fear when i take it to the dealership they'll say they found nothing.

              You guys recommend i ask them to check the sound actuator if they find nothing?

              I"m thinking they'll be pretty lazy and wont want to do much.
              sigpic
              Mods: 18x7.5 Tenzo Tracer, EZ Lip, Piano black front/rear emblems, Metallic foot rest, Gloss black vinyl wrapped roof, Weitec Hicon GT coilovers, HP CAI

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              • #22
                Mine is doing the same at 3-3.5K revs under moderate acceleration. It is the Actuator and it is a warranty issue. I believe they tighten the screws and put foam tape under the mount.

                Got shown a repair process on the VW System.



                Originally posted by llai8501 View Post
                Hey guys!

                Pretty new here, think its my first post, anyways, just wanted to report that i also have the rattle issue when accelerating hard at low revs in my MY12.5 2012 Polo GTI.

                The rattle comes from around the center of the dash where it meets the windscreen.

                I checked the area, its clean, nothing loose around the area.

                I checked under the bonnet around the leaf catcher area, hoping it was a gum nut or something loose vibrating (lol i know), after reading this thread, i booked in some time with the dealership in two weeks time to get a warranty repair or at least a look.

                Its inconsistent, its there most times but sometimes not, i fear when i take it to the dealership they'll say they found nothing.

                You guys recommend i ask them to check the sound actuator if they find nothing?

                I"m thinking they'll be pretty lazy and wont want to do much.
                Owner and Operator of 2013 Polo GTI - Sunroof - Xenons - Reflex Silver
                APR Stage 2 Tune - HP Carbon Airbox - Jetex Stainless Cat Back Exhaust - APR I/C
                Plus a few other bits and pieces.

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                • #23
                  Mine does it too, I thought it was my umbrella I store in the door or my ipod cable in the glovebox. Might take it back to VW and get them to fix it... I've been alleviating the problem by turning the stereo up more
                  MY13.5 Polo GTi - 7spd DSG - Bi-Xenon- Flash Red

                  Don't Fear Torque Steer

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                  • #24
                    Anyone here getting a ridiculously loud rattly from their rear right door? I have a 1.2 tsi and its getting so freaking annoying, took it to the dealer to get it looked at and they held the car for a good 4 days and didnt resolve the problem. They changed a heat shield, transmission mount, all fuel lines and the fuel pump and said it was fixed, clearly it wasnt. I had clearly told them to pull the rear right door apart and look inside to see what they could find but completely ignored it...

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                    • #25
                      Is it a clicking type noise? I used to get that going over bumps or road reflectors. The door would also click when music with bass was up with reasonable volume. Drove me up the wall and I'd reach around and bang the door with my fist and sometimes it would go away. Over the last few thousand I haven't really experienced it though, fingers crossed it doesn't come back. Rattles drive me insane!
                      Current: 2018 Golf GTI Original | Manual | Tornado Red
                      Previous: 2012 Polo TSI | Manual | Reflex Silver | Comfort and Sports Packs

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                      • #26
                        Try putting the rear seats down and go for a drive. I found the latches on my rear seats were loose and were driving me nuts every time I went over a bump. I just put some cloth tape over the latches and haven't had a problem since

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                        • #27
                          Originally posted by TSI_Dan View Post
                          Is it a clicking type noise? I used to get that going over bumps or road reflectors. The door would also click when music with bass was up with reasonable volume. Drove me up the wall and I'd reach around and bang the door with my fist and sometimes it would go away. Over the last few thousand I haven't really experienced it though, fingers crossed it doesn't come back. Rattles drive me insane!
                          Yeah this one definitely drives me crazy dude, when i had installed the coilovers the sound completely disappeared for a good 3-4 weeks and had figured that it was from the factory suspension, however i was wrong. As i started driving, it had come back... It sounds like a phone vibrating but extremely loud and wont go away, it usually comes on at about 1000 rpm right thru to 4000 rpm in first and second then it wont happen in the rest of the gears... :/

                          Originally posted by nomadx38 View Post
                          Try putting the rear seats down and go for a drive. I found the latches on my rear seats were loose and were driving me nuts every time I went over a bump. I just put some cloth tape over the latches and haven't had a problem since
                          Yeah I'll definitely give a go to see if it goes away. If thats the case something can be worked out for sure. Thanks.

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