New Polo problems - Register

[Polo_GTI]

I think there's been a few people here who've had either faulty sensors replaced under warranty, or the sensor hadn't been coded in the first place.

Hrmm interesting.. I don't know if it's faulty or it just hasn't been coded in.

On first guess I thought Barloworld VW were being dodgy by unticking the oil temp option in my settings before I picked up the car from the showroom when they realized I had a faulty senor hoping I wouldn't notice. Shifty pricks!

[Zakarados]

Another day, another issue found.

1. It looks like when VW installed the reverse sensors, they put the right side of the bumper on too tight and it is touching the rear tail light. After cleaning it on the weekend, I can see bumper and tail light has been rubbing during driving and paint is being removed. This is so annoying, I wonder what my rights are here? I will be asking for a replacement rear bumper to be purchased in candy white and rear sensors applied into that, a respray would be a joke.
2. When cleaning the car on the weekend I decided to clean the inner windows. They have been dirty since new as it smudges when winding them down. I noticed there is a hair between the glass and tint. This wouldn't be so annoying if it was on an edge, but it is right in the middle of the left side mirror when looking from the drivers seat. I will be asking for this window to be re-tinted.

On a bright side, I have driven 500km and the car hasn't broken down. I am tempted to wait until it breaks down again before putting through these complaints (as I know it will happen soon). But I am afraid the longer I wait, they might just blame me for the paint damage. Opinions?

[prcurrie]

Another day, another issue found.

1. It looks like when VW installed the reverse sensors, they put the right side of the bumper on too tight and it is touching the rear tail light. After cleaning it on the weekend, I can see bumper and tail light has been rubbing during driving and paint is being removed. This is so annoying, I wonder what my rights are here? I will be asking for a replacement rear bumper to be purchased in candy white and rear sensors applied into that, a respray would be a joke.

They'll only offer to respray. I had big issues with my sensors when I first got the car (mainly because the dealership were awful). When I picked it up, the sensors were all scratched and looked terrible (it's because they are black adn they paint them the colour of the car). They noted it and I went back in a few weeks to get them resprayed.

They resprayed them and they looked fine - until i drove home. When they let me pick up the car, the paint was still wet, so by the time I drove home, all the crap from the road had stuck to them and they looked worse.

By the end of it, after months of fighting, they gave me a full refund on the sensors. One was to replace the bumper and re do everything but I didn't want to risk them f'ing it up again so I took the cash! That refund was also due to them at sale telling me that the sensors integrated with the RCD-510 and showed up on the screen - that was a lie....!

[Zakarados]

They'll only offer to respray. I had big issues with my sensors when I first got the car (mainly because the dealership were awful). When I picked it up, the sensors were all scratched and looked terrible (it's because they are black adn they paint them the colour of the car). They noted it and I went back in a few weeks to get them resprayed.

They resprayed them and they looked fine - until i drove home. When they let me pick up the car, the paint was still wet, so by the time I drove home, all the crap from the road had stuck to them and they looked worse.

By the end of it, after months of fighting, they gave me a full refund on the sensors. One was to replace the bumper and re do everything but I didn't want to risk them f'ing it up again so I took the cash! That refund was also due to them at sale telling me that the sensors integrated with the RCD-510 and showed up on the screen - that was a lie....!

Arrrrrg... this car is the biggest nightmare... The longer I leave it, the worse it will get.

[DETROITCANDY]

Hrmm interesting.. I don't know if it's faulty or it just hasn't been coded in.

On first guess I thought Barloworld VW were being dodgy by unticking the oil temp option in my settings before I picked up the car from the showroom when they realized I had a faulty senor hoping I wouldn't notice. Shifty pricks!

Gary, if your Oil temp display only ever reads -- its a software coding thing, yours would make 3 that I've seen on MY13, after keeping my car for 2 weeks last October the technical centre up in Sydney figured out a fix for it .... Your welcome.
I posted about it ages ago in a separate thread.

[Eaglehawk]

Well, took the Polo GTI to the dealer on Friday. Left it there for the day, but they couldn't simulate the issue. So when I arrived back, they asked me to take it for a quick drive to make it happen. Lucky for me, it did. (You've got to drive it like a girl)

So now, it's going back this Friday again to have it monitored by a computer to work out which clutch packs to replace. Or rather, whether it's within tolerance or not. (Even though they acknowledge that this shuddering isn't normal)

At least there's progress, and the problem is now starting to happen more often now.

[hayden8807]

G'day,

Same issues my friend, they replaced clutches, but I have a really loud rattle also and am getting quite sick and embarrassed. Any tips?

Cheers

[prcurrie]

Since having the new DSG installed I now notice the 'clunk' (I guess it's the clutch engaging) when going from Neutral to Drive.....very noticeable

[nomadx38]

How is the new DSG going? Is it bucking anymore?

Mine is in today getting its 3rd Mechatronics unit, highly doubt it will fix it though...

I couldn't really care about noise so long as it works! I have a Golf as a loaner with a 6pd wet clutch and its quite loud when changing gear (the sliding sleeves inside the box) but its not a rattle like the 7sp. It's a thunk and that's it (much like the sound of a traditional manual but about 3 times louder), sounds pretty good acually...and smoothness...ahhhhhhhhhhhhhhhh so nice...one can dream the 7sp will be anything like this one

[ATYPIC]

Car is going in Monday...had enough of the oil pressure death alert shouting at me every 50 odd kms.

I've got no oil consumption issues whatsoever but I'm informed it may be linked to a dodgy oil filter being installed. Oh...and yes...I got some attitude from mr telephone man.

[hayden8807]

The rattle is fixed!

Here is the full word for word description on my invoice:



So they said in the end there was three places that it was rattling from

Have driven for nearly two hours and no rattle now though!

Awesome, I will be taking mine in on Friday (22/3) and will be telling them this. I hope that this will be the fifth time lucky, It's seriously embarrassing as I love this car and plan to show it, definitely not with the rattle though.

Thanks, will let you know about the outcome.

[Hail22]

7 speed DSG gearbox'd cars recalled in China...kaboom!!!!

I wonder when the ACCC will punish VWAG and make them recall all our cars to "double check" and independently inspect/fix problems with the DSG7

Volkswagen recalls almost 400,000 cars

[MrDeathLad]

7 speed DSG gearbox'd cars recalled in China...kaboom!!!!

I wonder when the ACCC will punish VWAG and make them recall all our cars to "double check" and independently inspect/fix problems with the DSG7

Volkswagen recalls almost 400,000 cars

Is that the link that gavs has in his sig? He has had that a while now. But good for more people to bring it up.

[nomadx38]

No this is a new thing. Gavs was about VW China extending the factory warrantee becuase of faults in the 7sp DSG.

This is different, VW have now publicly announced a recall (not a service campaign) which is mandatory and quite serious!

[Hail22]

It is almost certain that VWAG have to follow the Chinese standard to do a complete recall on the DSG7...otherwise the ACCC will be pressured to push them to do so (400,000 cars is not something to shrug off and should be a global recall).