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Load Sill Protection - B7 Wagon

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  • #16
    Originally posted by davo View Post
    I got a email yesterday from Deliver Plus (Worldwide Parcel Delivery Services | Business courier | Deliver Plus Ltd) with a tracking number. Looking up the number does not yet show an ETA, but shows that it is using their Silver Plus service. I will keep you updated.
    Here is an update, with a warning for anyone who is considering purchasing a bumper protector or other items from unqshop.com:

    DeliverPlus tracking is still, after 10 days, showing that the item has not been dispatched. My order history on unqshop.com says that the item has been sent. I have tried contacting unqshop to clarify the situation several times via the contact form on their website. I have not had any response from them. I have just now attempted to create a dispute case with PayPal to try to get a response. After creating the dispute case, PayPal displayed the message "Your seller is currently unable to respond to this dispute" and asked if I wanted to escalate it immediately to a claim, which I did as this was the only option other than cancelling the dispute. My understanding is that this occurs if the seller's PayPal account has been suspended or if there have been previous issues with them.

    So, it looks like I'm about to find out how well PayPal's claim resolution works. I would strongly suggest that anyone considering doing business with unqshop.com use extreme caution. It's possible that this is all just a misunderstanding, but I'm not hopeful.

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    • #17
      Originally posted by davo View Post
      Here is an update, with a warning for anyone who is considering purchasing a bumper protector or other items from unqshop.com:

      DeliverPlus tracking is still, after 10 days, showing that the item has not been dispatched. My order history on unqshop.com says that the item has been sent. I have tried contacting unqshop to clarify the situation several times via the contact form on their website. I have not had any response from them. I have just now attempted to create a dispute case with PayPal to try to get a response. After creating the dispute case, PayPal displayed the message "Your seller is currently unable to respond to this dispute" and asked if I wanted to escalate it immediately to a claim, which I did as this was the only option other than cancelling the dispute. My understanding is that this occurs if the seller's PayPal account has been suspended or if there have been previous issues with them.

      So, it looks like I'm about to find out how well PayPal's claim resolution works. I would strongly suggest that anyone considering doing business with unqshop.com use extreme caution. It's possible that this is all just a misunderstanding, but I'm not hopeful.
      Have done disputes through Paypal and have got a satisfactory conclusion.

      However in your case it could be the shipping firm has not updated the status of the shipment.

      Have had several items with tracking supposedly still in transit when I have been using them for a day or so.
      2021 Kamiq LE 110 , Moon White, BV cameras F & B
      Mamba Ebike to replace Tiguan

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      • #18
        Originally posted by Hillbilly View Post
        However in your case it could be the shipping firm has not updated the status of the shipment..
        I'm hoping that's all it is, however I'm not optimistic. I did check with the shipping firm a few days ago and they confirmed at that stage that the item had not been dispatched. I've just sent them another query. What's really got me worried is the unresponsiveness of the seller and the fact that PayPal wanted to immediately escalate my case from a dispute to a claim.

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        • #19
          I have finally got a response from the seller: a one-sentence email saying that the package was sent with DHL, not DeliverPlus. No explanation for the change and no tracking number provided. PayPal is still showing the DeliverPlus number and DeliverPlus have confirmed that they have definitely not picked up the package. I have asked the seller for a DHL tracking number or other proof that the package has been sent. I'll keep the case with PayPal open until I either get that or the package is actually delivered.

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          • #20
            Originally posted by davo View Post
            I have finally got a response from the seller: a one-sentence email saying that the package was sent with DHL, not DeliverPlus. No explanation for the change and no tracking number provided. PayPal is still showing the DeliverPlus number and DeliverPlus have confirmed that they have definitely not picked up the package. I have asked the seller for a DHL tracking number or other proof that the package has been sent. I'll keep the case with PayPal open until I either get that or the package is actually delivered.
            Just do the dispute with Paypal and get your money back. The article never arrived Did it No Never saw it LOL
            2021 Kamiq LE 110 , Moon White, BV cameras F & B
            Mamba Ebike to replace Tiguan

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            • #21
              Load Sill Protection - B7 Wagon

              That's a real pity Davo. Hope you get your money back

              We'll have to find another source
              08 Golf GT Sport TDI - Blue Graphite, Manual
              13 Passat 118 TSI - White

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              • #22
                They're on ebay as well; VOLKSWAGEN VW PASSAT B7 only for ESTATE = = CHROME REAR BUMPER PROTECTOR | eBay

                99.4% feedback, 2 neg in the last twelve months, eg. "THIS MAN IS AN IDIOT PRAY YOUR PARCEL ARRIVES <IF IT DOES NOT YOUR ******"
                132TSI Tiguan Allspace

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                • #23
                  I bought my load sill protection for my 08 Passat from these guys, is the genuine VW stainless article.
                  Great service.
                  Jetta, GTI items in Reydel VW store on eBay!
                  WestOiler125
                  MY13 Passat Alltrack
                  125kW 2.0L TDi DSG

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                  • #24
                    Originally posted by davo View Post
                    I have finally got a response from the seller: a one-sentence email saying that the package was sent with DHL, not DeliverPlus. No explanation for the change and no tracking number provided. PayPal is still showing the DeliverPlus number and DeliverPlus have confirmed that they have definitely not picked up the package. I have asked the seller for a DHL tracking number or other proof that the package has been sent. I'll keep the case with PayPal open until I either get that or the package is actually delivered.
                    Well, unexpectedly, the bumper protector actually turned up today, delivered by DHL. So it looks like the problem with Unqshop was poor customer relations, rather than anything else.

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                    • #25
                      How is the quality?
                      132TSI Tiguan Allspace

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                      • #26
                        Originally posted by iampivot View Post
                        How is the quality?
                        The quality is reasonable. It seems to be well made. It came with double-sided tape on the bottom. It mostly fits the bumper well, however there is about a 1mm gap at each of the two rear corners between the bumper protector and bumper. I think it's because of the thickness of the tape. I can push the corner down so it's flat, but it pops back up again. I may have to investigate whether there's some other way to stick the corners down. Anyone got any ideas?

                        I tried to take some pictures last night, but couldn't get a clear shot in my garage. Will take some photos outside in daylight, probably on the weekend, and post them.

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                        • #27
                          Originally posted by WestOiler125 View Post
                          I bought my load sill protection for my 08 Passat from these guys, is the genuine VW stainless article.
                          Great service.
                          Jetta, GTI items in Reydel VW store on eBay!
                          Problem is I don't think there is a genuine VW steel protector for the B7. Local dealer doesn't have it in their system, and I haven't found it in any international VW accessory brochures.
                          08 Golf GT Sport TDI - Blue Graphite, Manual
                          13 Passat 118 TSI - White

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                          • #28
                            Originally posted by ted View Post
                            Problem is I don't think there is a genuine VW steel protector for the B7. Local dealer doesn't have it in their system, and I haven't found it in any international VW accessory brochures.
                            The taildoor and the top part of the rear bumper are identical on the B6 and B7.

                            I wanted to put the chrome strip across the bottom of the taildoor but its not shown for a B7.

                            I made a template and compared it to a B6 door and they are exactly the same therefore the bumper plate should fit.
                            2021 Kamiq LE 110 , Moon White, BV cameras F & B
                            Mamba Ebike to replace Tiguan

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                            • #29
                              Originally posted by davo View Post
                              I tried to take some pictures last night, but couldn't get a clear shot in my garage. Will take some photos outside in daylight, probably on the weekend, and post them.
                              Here's a picture of the bumper protector on my Alltrack. I think it looks pretty good. It is less obtrusive than I was expecting for a piece of "mirror finish" stainless steel. That's because from most viewing angles it is reflecting the tailgate so it kind of blends in with the bumper colour. You can see that the rear corner is slightly raised. I'm still looking for a way to get it to stick down.

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