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It's this sort of thing we need a "3 strikes" law for. I.e. 3 or more MAJOR warranty claims and you get a new car.
I know this happens with ALL manufacturers... And it's sort of understandable considering the volumes but there's nothing in place to protect the consumer from this sort of bad luck.
Yeah it's not uncommon for insurance to do this so why not for cars. Some things are just jinxed and it's not worth trying to keep fixing it. At the end of the day the customer is happy with a new car - with only a warranty for the remained of the initial term, and the insurance company can sell of the jinxed car and be rid of it - and let some other insurance company take it on. Should be a win-win situation.
...the insurance company can sell of the jinxed car and be rid of it...
And there's the major flaw in that argument.
This should come back to the manufacturer - as Rocket36 has said, it should be replaced if it needs that amount of work and is off the road for that long. But we don't have car lemon laws here...
This should come back to the manufacturer - as Rocket36 has said, it should be replaced if it needs that amount of work and is off the road for that long. But we don't have car lemon laws here...
It might be worth seeking a legal view around the issue of fit for purpose and similar factors. I am not advocating legal action in the first instance, however, consumers are covered by broaded laws. I am not a lawyer, but did once win this argument with a Plasma TV outside of the manufacturer warranty period- understand its not a car, but the prinicple may be the same. Might cost a couple of hundred dollars to talk with a solicitor but at least you will know what options are available to you.
But it would be the MANUFACTURER you're taking on and not the dealers or anyone local. I wonder who would run out of money to fight it in court first?
Correct Rocket36. Thats a risk with any legal action. Hopefully manufacturers value their brand and market position and may be open to comming to the party with some kind of arrangement to help the customer out.
Not all, but it seems like quite a lot. It hurts to say but I don't think I'll buy another - as much as I love them
Yes I was disappointed as well but again thank god it was VW and they got on it without if's or buts, mate of mine has Nissan Xtrail that also had big engine problems and he had to fight with them and it took forever to sort it out under warranty.I don't want to even think what would happen if it was Korean built car.
Would I buy another one... probably yes because of customer satisfaction(they are looking after me most service centers charge you for loan car)and it is a very nice,comfortable and economical car that when its running properly goes bloody well and what else is out there Korean,Japanese,American or Aussie built car(taxis) most of those are built in Korea or Thailand.
This Golf TDI 1.6 that i'm driving at the moment is a very nice little car ,much better than Jetta 2.0 FSI, pulls better and much more comfortable
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