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DSG Problem, Car won't go into reverse

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  • #16
    Keep us up to date!
    MY18 VW Passat Alltrack Wolfsburg Edition + Panoramic Sunroof + some extra goodies... (Pure White)
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    • #17
      Ok it's not just me then

      Mine's been doing this ever since I bought it at 70K now at 79K and hasn't gotten any worse.
      It's strange though as it doesn't happen at all times, only seems to do it in certain carparks.

      So while parking, I put it in reverse and it free-revs when I press the accelerator, and you can hear a clunking noise 5-6 times coming from the DSG, like it's trying to find the gear. If I catch it before it's finished and put it in drive again and then reverse again, it's ok. If I leave it and it finishes clunking, I get an "ACC error" on the dash and I have to turn off the ignition and then turn it back on again to work properly. Do you get the ACC error? I don't have the VCDS to compare errors.

      I always thought it had something to do with my 20" rims and the TPMS no longer available.
      I did see a while ago, that someone reported similar issues with a Tiguan, and it turned out to be the ACC Radar sensor, I'll see if I can find that thread.

      Mine's a 2009 CC.
      Keen to see your outcome on this.
      2009 CC 3.6

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      • #18
        Originally posted by SKiZO View Post
        Mine's been doing this ever since I bought it at 70K now at 79K and hasn't gotten any worse.
        It's strange though as it doesn't happen at all times, only seems to do it in certain carparks.

        So while parking, I put it in reverse and it free-revs when I press the accelerator, and you can hear a clunking noise 5-6 times coming from the DSG, like it's trying to find the gear. If I catch it before it's finished and put it in drive again and then reverse again, it's ok. If I leave it and it finishes clunking, I get an "ACC error" on the dash and I have to turn off the ignition and then turn it back on again to work properly. Do you get the ACC error? I don't have the VCDS to compare errors.

        I always thought it had something to do with my 20" rims and the TPMS no longer available.
        I did see a while ago, that someone reported similar issues with a Tiguan, and it turned out to be the ACC Radar sensor, I'll see if I can find that thread.

        Mine's a 2009 CC.
        Keen to see your outcome on this.

        Hi mate,

        I don't get any errors or warning lights, only VCDS errors.
        The dealership has been driving me crazy, according to them, they have submitted the goodwill repair request 3 times, but it keeps getting cancelled because VWA has changed something in the process.
        I'm going to go there again on Friday and hopefully I will get the outcome... Phone calls are useless...

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        • #19
          Good luck which dealership are you using?

          McGrath Liverpool did the work for mine and they were very professional
          2009 Volkswagen R36 Wagon
          1968 Audi F103 75L Coupe
          1966 Volkswagen Beetle Deluxe

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          • #20
            Originally posted by XXX-1.8T View Post
            Good luck which dealership are you using?

            McGrath Liverpool did the work for mine and they were very professional

            Thanks mate,

            I have sent the car to a dealership north of the bridge they are alright, but the guy that was handling the application went on leave and no one else wanted to help... No one returns phone calls and you can't get anything done over the phone anyway... I understand they are getting hammered with dieselgate now, but this has been going for more than 5 weeks, when they told me it should take a couple of days... We'll see how it goes...

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            • #21
              any news?
              2009 Volkswagen R36 Wagon
              1968 Audi F103 75L Coupe
              1966 Volkswagen Beetle Deluxe

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              • #22
                Originally posted by XXX-1.8T View Post
                any news?

                I called VWA and they have approved the goodwill repair to cover 100% parts and 30% labour, I argued that this issue is preexisting and was reported when the car was under warranty, they told me the dealership didn't mention that in the application... I visited the dealership today and asked them to submit the application again... Will have to wait another couple weeks before I hear anything from them... But it looks promising

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                • #23
                  so how much does 70% labour work out to be?
                  2009 Volkswagen R36 Wagon
                  1968 Audi F103 75L Coupe
                  1966 Volkswagen Beetle Deluxe

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                  • #24
                    Originally posted by XXX-1.8T View Post
                    so how much does 70% labour work out to be?

                    Around $700...

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                    • #25
                      Thats not bad considering.......

                      any news?
                      2009 Volkswagen R36 Wagon
                      1968 Audi F103 75L Coupe
                      1966 Volkswagen Beetle Deluxe

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                      • #26
                        Originally posted by XXX-1.8T View Post
                        Thats not bad considering.......

                        any news?

                        Yeah not bad... They refused to cover 100%... I booked it up for 105K service and replace the clutches next week... Will cost me $2200 altogether.

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                        • #27
                          Why are you replacing the clutches?
                          2009 Volkswagen R36 Wagon
                          1968 Audi F103 75L Coupe
                          1966 Volkswagen Beetle Deluxe

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                          • #28
                            I have got my car back yesterday after spending 2 days being serviced at the dealership...
                            I'm really amazed by the difference replacing the clutches made... The car drives way smoother, and the gearbox is more responsive...

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                            • #29
                              good to hear!
                              2009 Volkswagen R36 Wagon
                              1968 Audi F103 75L Coupe
                              1966 Volkswagen Beetle Deluxe

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                              • #30
                                Hi if you are interested I have a transmission in excellent condition only travelled 22000km. If interested call me on 0432679383 Sam or 0432679383

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