Passat CC - Crack in plastic panel on boot

[Eaglen00b]

I'd verify that with the dealer though. My experience is that just because something is warrantied for X number of years, and a warranty claim is made within the warranty period, the replacement part's warranty is only as long as the original warranty, i.e. a new replacement part does not mean it gets X number of years warranty from the date it was installed.

[The One]

I'd verify that with the dealer though. My experience is that just because something is warrantied for X number of years, and a warranty claim is made within the warranty period, the replacement part's warranty is only as long as the original warranty, i.e. a new replacement part does not mean it gets X number of years warranty from the date it was installed.

It automatically gets 2 years warranty mate, it's a total different warranty to the CAR warranty, its a 2 year PART warranty from when the date when the part was installed, if the part is found to be defective within 2 years, it gets replaced under parts warranty including labour.

[Eaglen00b]

It automatically gets 2 years warranty mate, it's a total different warranty to the CAR warranty, its a 2 year PART warranty from when the date when the part was installed, if the part is found to be defective within 2 years, it gets replaced under parts warranty including labour.

Hopefully Rudi managed to get something in writing to that effect from the installer or from VW themselves for peace of mind.

Nevertheless, I doubt any manufacturer would be happy to replace the failed part ad infinitum under warranty at no cost to the owner, especially if there's a foreseeable, significant risk that the plastic part would fail in a hot spell.

It's also probably a reasonable assumption that an Australian "hot spell" is warmer than a European one thus further increasing the likelihood of failure.

[Charcoal007]

Hi,

Just saw this thread. I have a black 2010 model. I had my panel replaced under warranty in Jan 13. No problems.

[rudi]

Hi,

Just saw this thread. I have a black 2010 model. I had my panel replaced under warranty in Jan 13. No problems.

Hi,

Did you have yours replaced with a metal or plastic panel?

[ScottyP]

Just noticed today that mine is split right down the middle. Car is out of warranty but will see what the dealer says about replacing it. Poor form for it to crack for no apparent reason!

[Eaglen00b]

Just noticed today that mine is split right down the middle. Car is out of warranty but will see what the dealer says about replacing it. Poor form for it to crack for no apparent reason!

How'd you go with getting this replaced, ScottyP??

[Stalky]

The same plastic trim has cracked in 2 places near the centre of the panel on my car. Went to VW today to get a price as the car is out of warranty....$460 not inc fitting....Its mental how much they charge for it when guys in the US pay $200ish inc fitting.

Anyone have any ideas where I could buy it online and DIY fit?

[dylan8]

when you guys are saying you are getting metal replacements, do you mean like a painted panel.
my dads was replaced free of charge (not sure if it was under warranty still then...) but it looks to be black plastic as before?

[PA.]

They replaced mine out of warranty free of charge. Happy dubber.

[tessie]

January 2010 TDI CC owner here. The crack in mine magically appeared at the end of last summer, as you all know from expansion stress. I found it ugly and annoying, especially on a quality car, and I told the dealer as much. I may have been a bit lucky but I approached the Customer Relations lady, who on my behalf convinced VWA to replace it for me (a metal one ), free of charge and well out of warranty. When I spoke to them I was calm and respectful, but pretty firm. Common sense really wins the day.

[dunners]

that's awesome to hear tessie, i'm glad there are still some good dealerships out there,

After my check engine light came one my dealership wouldn't even check the codes for me to ensure it was safe to get home without booking it in all day and charging me $200.