V6 TDI Turbo failure

[T Rex]

A couple of lights came up on the dash the other day (including take to dealer) when I started up the VW, so it was trucked over to our dealer. Just received a call from the service guy saying it looks like the wastagate on the turbo has stuck open and we may be up for a new turbo (circa $4,000). The car has only done 80,000 km and I am horrified that this could fail. Has anyone else had this happen or any suggestions - it is 4 years old.

Oh yes, and BTW the air suspension has also started playng up - sinking on one corner and that looks like a $1400 fix (new distribution block)!

Geoff

[Umai Naa!!]

What's the service history like? (VW stamps all through the book)

Are you the original owner?

If the above applies, push for assistance from VW.

[Transporter]

I wouldn't expect the turbo to last only 80,000km and would be looking for some other faults as well.

If it's only the wastegate regulator they shouldn't replace the whole turbo and if they can't replace the wastegate reg.because of the lack of space, then tehy shouldn't charge for the whole turbo, because they can repair it off the car and use it second time. Unless they don't care about the environment at all.

It would be good, if you could get an independent opinion and scan with VCDS for the fault codes, before they strated on it. I know, it's not always possible.

Anyway, wish you luck and your car back soon.

Edit:
Regardless where it was serviced, as long as it was serviced properly, I would be pushing it to get it repaired under the statutory warranty. The componnents shouldn't fail that soon. One of my customer get his turbo in 1.9TDI Octavia replaced when it was a few months out of warranty and from 10,000km right up to 120,000km he had only my stamps in the service book.

Maybe this was overlooked when they serviced it? http://www.vwwatercooled.org.au/foru...tml#post749857

[nightphotographer]

Hope you can get this sorted, but if not I reckon I can find you a replacement OEM turbo for considerably less (possibly a 5th of what VWA are quoting you). Same with the Air Suspension Module, possibly.

[Umai Naa!!]

Having dealer stamps in the book means everything to VW when it comes to out-of-warranty help. It's a difficult pill to swallow, but I see where they're coming from.

As for the turbo, it may be a case of not being able to purchase the wastegate module separately.

[T Rex]

Having dealer stamps in the book means everything to VW when it comes to out-of-warranty help. It's a difficult pill to swallow, but I see where they're coming from.

As for the turbo, it may be a case of not being able to purchase the wastegate module separately.

Guys, thanks for your thoughts and support. The car has been exclusively serviced by a VW dealer at the recommended intervals. The EGR failed last Christmas and that was replaced with a portion paid for by VW. I am wondering if the issues are related. I am so saddened the car has proved to be unreliable.

Any further suggestions welcomed. Source for OEM parts? I have ordered an ETKA catalogue off ebay so I at least know the part numbers. Geoff

[h100vw]

Guys, thanks for your thoughts and support. The car has been exclusively serviced by a VW dealer at the recommended intervals. The EGR failed last Christmas and that was replaced with a portion paid for by VW. I am wondering if the issues are related. I am so saddened the car has proved to be unreliable.

Any further suggestions welcomed. Source for OEM parts? I have ordered an ETKA catalogue off ebay so I at least know the part numbers. Geoff

Not all the turbo components are listed separately in ETKA. I got a wastegate actuator from ECStuning, it has an audi part number but isn't in ETKA.

This could be why they are trying to hit you up for $4K.

Gavin

[nightphotographer]

what's your engine code dude?

[T Rex]

what's your engine code dude?

casa - 2008

[h100vw]

casa - 2008

059 145 722 R turbo

No separate actuator listed.

Gavin

can email you the pdf if you like. address in my sig.

[Jmac]

Hey mate as there is plenty being said about your turbo ill leave that one as the guys are right, however your airbag suspension, check out arnotts air suspension in the states, awesome to deal with , ive done a few sets of Audi Allroad kits now with no dramas afterwards, and it all needs to be readapted to set the heights. Check them out, save $$$$$$$

Cheers
Jmac

[T Rex]

Thanks for all your suggestions and information. I now know that a new turbo should be no more than $1500 and I also am confident that a fault such as the failed turbo on a well maintained 80,000km car should be covered by Australian consumer statutory warranty obligations. Hopefully the same will apply to the air suspension issue. The dealer has sent paperwork to VWA so we will see what happens. Meantime I have been without my Treg for 2 weeks. I'll update as things happen. Cheers. Geoff

[T Rex]

Update:

Turbo: After 4 weeks now have the Treg back. Charged a humungous $4,300 for the Turbo replacement of which VW "generously" paid 50%. So, it probably cost VW nothing and I paid what it would have cost me to buy the turbo and have it fitted. Am still in dialogue with VW.
Air Suspension: It wasn't the valve block or air line - looks like it is the front air shock @ $2800 of which VW will pay %50. Better than nothing. Still under discussion.

Total cost $3,500 for two parts which should not have failed at 80,000 km. Hope they are the last!

Geoff

[Transporter]

Ouch!
I hope it's all good for some time after that.

[T Rex]

Ouch!
I hope it's all good for some time after that.

So do I.

One thing I am considering is switching where I have the car serviced. It is currently serviced by a huge multi-brand dealer in Sydney's far west near Penrith and I am not confident they have sufficient Touareg experience. I am wondering if I should be taking it to a specialist VW dealer. Any recommendations? Cheers. Geoff.