Engaging reverse on a DSG

[Pickles]

Not to sure if this is the correct area to post this, but will give it a go as it refers to my Tiguan.

I have a 2012 155TSI with the DSG

Was wondering if this is normal behavior,
When I am on any incline at all with the front of the car facinging forward down the hill. If I select reverse, I find it extremely hard to get the engine/dsg clutch to take up the slack and engage/hold the car. In other words when I select reserve and take my foot off the brake the car majorly rolls forward.
Even when I do the double foot scenario with one on the brake and one on the accelerator. I have to give it a heap of revs and slide my foot of the brake after I start to feel the car pull. This produces a very harsh reverse though.
Hill hold doesn't help either as if I have it on, the minute I touch the accelerator it disengages and the car still rolls forward as reverse hasn't taken up.
Almost ended up rolling forward into the back of a car that was parked infront of me today.

So is it me or is this one of the anoyances of DSG

[Mister_E]

Pickles

I can confirm DSG isn't the smoothest when it comes to reversing. It's not a smooth transition on an incline. It's quite disconcerting if you don't keep your foot on the accelerator because if you don't push the accelerator enough, the car literally rolls forward. It's also my first time driving a DSG transmission. On the road, they're fantastic!!!

[team_v]

Not to sure if this is the correct area to post this, but will give it a go as it refers to my Tiguan.

I have a 2012 155TSI with the DSG

Was wondering if this is normal behavior,
When I am on any incline at all with the front of the car facinging forward down the hill. If I select reverse, I find it extremely hard to get the engine/dsg clutch to take up the slack and engage/hold the car. In other words when I select reserve and take my foot off the brake the car majorly rolls forward.
Even when I do the double foot scenario with one on the brake and one on the accelerator. I have to give it a heap of revs and slide my foot of the brake after I start to feel the car pull. This produces a very harsh reverse though.
Hill hold doesn't help either as if I have it on, the minute I touch the accelerator it disengages and the car still rolls forward as reverse hasn't taken up.
Almost ended up rolling forward into the back of a car that was parked infront of me today.

So is it me or is this one of the anoyances of DSG

The problem is that the DSG is essentially an automated manual transmission.
If you expect it to act like a regular slushbox auto it won't.

It is well documented that they don't like reversing or crawling up inclines and especially crawling up inclines in reverse.

[Pickles]

As disconcerting as it is, it's good to know that it's not me or a problem particular to my car.
I'm sure I will learn to live with it, sure gets your heart racing when you experience it for the first few times though.

[99Reza]

Pickles: Mine clunk and make all sort of noise when engaging reverse in backward position but does not roll forward majorly. I never have to rev quite hard to get it going, normally the car will shiver but picks up by itself.

A little tip, whenever going on an incline in a forward position, always engage manual mode and hold the first gear. Otherwise the box will change to second gear while you are trying to crawl up which unsettles and bog the car down, very annoying.

[Ryan_R]

I just do a handbrake start in the Golf but I prefer to back into my driveway so that the front is pointing uphill. Also if I slightly release brake pressure and then push hard on it again you'll hear a hydraulic hiss sound as the auto-brake-hold engages.

I'm guessing the Tiguan doesn't have a nice normal handbrake like the Golf. That would make your day more interesting at least

[team_v]

I just do a handbrake start in the Golf but I prefer to back into my driveway so that the front is pointing uphill. Also if I slightly release brake pressure and then push hard on it again you'll hear a hydraulic hiss sound as the auto-brake-hold engages.

I'm guessing the Tiguan doesn't have a nice normal handbrake like the Golf. That would make your day more interesting at least

The tig has a flappy paddle handbrake in the centre console.

[wai]

If you complain to your dealer, you will be told "it is standard for this type of vehicle". I have a Caddy Maxi Life and is what I have been told, and a colleague's wife has a VW Eos and has been told the same thing.

The problem is that with your foot on the brake, the accelerator is effectively disabled. If you use hill hold, you have up to 2 seconds that the brake will hold, however it is released the moment accelerator position is detected. The problem is that the clutch engagement has a delay of almost 1 second before it bites, so you roll forward, and then when the clutch engages, you are launched backwards. You jump on the brakes and that disengages the clutch and the process starts again.

The only way around this is to use the handbrake as you would on a manual car, only you can end up getting the handbrake on alarm.

If you don't have a conventional hand operated handbrake, you are going to be in trouble. This is why I would never buy a car without a conventional handbrake. The foot operated ones are absolutely useless, and the electronic ones on cars like the Passat are equally useless.

Now, this should not happen. All it requires is a re-programming of the controller to reduce the delay to be the same as that going forward. VW refuse point blank to accept there is a problem when there clearly is one. It will probably take the Department of Infrastructure and Transport, and the ACCC to act before anything is done. You must register a complaint as the more that complain, the better the chance of getting something done. I have a list of items that my dealer has told me that are "standard for that type of vehicle" that I am reporting to Infrastructure and Transport, and the ACCC. These are all safety related.