HELP! Picked up my Tiguan today but with dashboard noise

[TigTalk]

Hi all,

I have been following up the forum for a while since I ordered my Tiguan in the end of March this year. I picked up my car today and it seems everything went perfect until I took it for a short drive and realised that there is a dashboard noise when on low speed or low gear vibration. I took the car back to the dealer immediately and was advised to go to service centre for an inspection. The mechanism in the service department ride with me and said there must be something loosen in your dashboard and a service is needed. So I went back to the dealer head manager and he organised the service for me next week.

I was let down a bit about this as everyone in the sales department was telling it is highly unlikely to happen in new cars.

I just wonder does that happen to anyone in the forum? What should I do?

Thanks in advance.

[Transporter]

I don't recall reading something like that in here. I hope they will fix it fast for you.

[aussietig]

Yes ... definitely not a good start.

Shouldn't happen when they're built out of Wolfsburg.

[Blitzen]

What's Wolfsburg got to do with it?? VW's are built to the same standards worldwide...

It's a manufactured item, and these things happen. Just keep on to the service department until the fault is rectified.

[aussietig]

Tell that to people who own Golfs built in South Africa plagued with rattles vs those built in Germany.

[Blitzen]

Well now this brings Wolfsburg into line with VW's other plants then...

My Spanish built Polo's A/C died in the first week of ownership... It's a **** sandwich you have to take a bite out of occasionally.

[Brendan_A]

Yes ... definitely not a good start.

Shouldn't happen when they're built out of Wolfsburg.

Yeah what's Wolfsburg built cars got to do with it??

My Wolfsburg built mk6 Golf has rattled from the day I drove it off the showroom floor. You just put up with it after awhile. Doesn't matter where a car is built your still gonna have issues.

[Transporter]

Yeah what's Wolfsburg built cars got to do with it??

You expect a better quality control and more skilled labour in Germany than in South Africa. The people in the car's home country will take more pride than workers in others.

[Brendan_A]

You expect a better quality control and more skilled labour in Germany than in South Africa. The people in the car's home country will take more pride than workers in others.

Well they didn't with mine. Must have been a Friday or Monday morning built car.😊

[aussietig]

Well put it this way ... if you were asked to pay the same price for a VW built in Germany, Spain or even China (one day).

Which one would you pick?

"Same standards" is all you can ease your mind with when not given the choice.

[DoggieHowser]

When Toyota Singapore switched sources from Japan to Thailand, it was pretty apparent there were quality lapses. Not just in lack of rattles but also in more mundane stuff like the gaps not being uniform across panels like bonnet and fenders etc

And the Japanese were supposed to have invented this whole process system

[Transporter]

Well they didn't with mine. Must have been a Friday or Monday morning built car.��

...also cars built in holidays time, especially close to Christmas.

[203132]

I have a rattle on the driver side. They told me it's inside the dashboard and something was loose. Fixed it the problem but after a few pot holes....it came back. I've replaced the speedometer console (free) as well because it has been an ongoing thing for almost 8 months now.
2009 model, built in Germany. Same symptoms as yours mate...but I got mine like....in 2011 haha

[Blitzen]

And the Japanese were supposed to have invented this whole process system

Actually, I think you will find it was an American by the name of W. Edwards Deming who introduced the 4 step process of workplace efficiency after WW2.

[DoggieHowser]

Actually, I think you will find it was an American by the name of W. Edwards Deming who introduced the 4 step process of workplace efficiency after WW2.

Yes. With the Japanese.