Cost of extended warrranty

[veew]

Hi guys,

I just got quoted $2750, from the finance manager, for VW genuine extended warranty with unlimited kms.
It's easily $500 more than I expected to pay and thought people were getting them for $2100ish.

For those who have bought extended warranty, what did you get (VW genuine which is underwritten by Allianz or another 3rd party one) and how much. To make it easy if you can specify the spec of your vehicle (Trendline, Comfortline, Highline) otherwise if its in your sig I'll just refer to that.

Cheers in advance!

[IsDon]

Cost of extended warrranty

Personal opinion. Don't waste your money.

Effectively what these extended warranty schemes are is a way the dealer can tie you to his service department, and its inflated prices, while you pay for the privilege.

It's a plain and simple scam.

You have protection under consumer law that cover you for major failures after the warranty has expired anyway. The ACCC are enforcing this very point with Ford at the moment. Any minor failures you could fix yourself for significantly less outlay than what you pay for the extended warranty. You also save a lot of money by using an independent mechanic.

You find also that things you might think are covered by the extended warranty are the same that's covered by your initial dealer warranty but in many cases that's not the story.

Don't waste your money.


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[smarty]

I paid $2k for the genuine VW extended warranty
I just wanted that extra peace at mind (personal preference)

[VW Convert]

Effectively what these extended warranty schemes are is a way the dealer can tie you to his service department, and its inflated prices, while you pay for the privilege.

Regardless of value for money etc. in fairness to the VWA sponsored extended warranty, one is not tied to the dealer for servicing. The warranty remains valid as long as the vehicle is serviced by a qualified person in accordance with the service schedule. Of course, any extended warranty claim can only be processed by and work carried out by a VW dealer (not necessarily the selling dealer).

Cheers

George

[IsDon]

Regardless of value for money etc. in fairness to the VWA sponsored extended warranty, one is not tied to the dealer for servicing. The warranty remains valid as long as the vehicle is serviced by a qualified person in accordance with the service schedule. Of course, any extended warranty claim can only be processed by and work carried out by a VW dealer (not necessarily the selling dealer).

Cheers

George

If that's the case I stand corrected.

Given VW, and most makes to be honest, propensity to try and wriggle out of even the normal new vehicle warranty if all servicing haven't been conducted at a dealership I'm surprised to learn that they aren't mandating dealer service for the extended warranty to be valid.

If that what it says in the fine print then fair enough. I'd get out the magnifying glass though to be certain.

[Kachingg]

Regardless of value for money etc. in fairness to the VWA sponsored extended warranty, one is not tied to the dealer for servicing. The warranty remains valid as long as the vehicle is serviced by a qualified person in accordance with the service schedule. Of course, any extended warranty claim can only be processed by and work carried out by a VW dealer (not necessarily the selling dealer).

Cheers

George

Yep spot on don't go near the stealers oh i mean dealers for servicing the mark up is 67%!!
Yes 67% they only make a small profit on selling you the car apart from the paint protection rip off they try to get you with which is 70% profit for them
They make 75% of their profit in the service department my car is only going to see the inside of a dealership service center for warranty work if any is required 100% vw specialist mechanics for me thank you vry much
I also got the extended warranty for 2.3k mainly for all the gadgets and gizmos with the new cars if anything stuffs up i know its expensive but peace of mind and all that lol

Henry Ford once said i would give every family in the u.s.a a car if they would buy their parts only off me!

[sharp]

They make 75% of their profit in the service department my car is only going to see the inside of a dealership service center for warranty work if any is required 100% vw specialist mechanics for me thank you vry much

Only dealers have the latest software/firmware and they never release them to third parties. If you want the latest updates unfortunately you have to pay the mark up. It's not ethical or even legal I know but that's how the industry works.

ACCC slams ‘widespread issues’ in car industry

[veew]

Thanks for the feedback so far guys.

Spoke to another finance manager at another dealer, informed me the genuine VW extended warranty is $2000. This is only for vehicles not yet registered (ie. FOB which mine is). For cars already registered (demonstrator vehicles) then they can only be covered by aftermarket warranty which is $2750. Both of them are covered by Allianz Insurance.

Coming from a Mk7 Golf Highline (which had 3 clutches replaced in 3 years - only squeaked b/w 2nd and 3rd gear, never affected drivability), the extended warranty is just to put my mind at ease in case the DQ500 gearboxes have issues (which doesn't seem to be the case so far).

[smarty]

I thought one was different to the other, the genuine VW warranty vs the one underwritten by Allianz.

I was under the impression the genuine one is no different to the factory 3 year one that if something breaks it will be covered and they just fix it at the dealership with no fuss to you. The other you have to fill out paper work and send it off to Allianz for assessment etc..

I could be wrong but

[veew]

I've received conflicting information but I have the PDS for the Genuine VW Extended Warranty and on page 5 it states it is underwritten by Allianz Insurance.

The process in making a claim after the 3rd year may well be as you suggested.

This is the link to the PDS: SugarSync

I'm going to go through it fully soon but so far has a reasonable amount of stuff to help them wriggle out of a claim. Will decide after I've gone through the PDS properly.

[smc67]

I've received conflicting information but I have the PDS for the Genuine VW Extended Warranty and on page 5 it states it is underwritten by Allianz Insurance.

The process in making a claim after the 3rd year may well be as you suggested.

This is the link to the PDS: SugarSync

I'm going to go through it fully soon but so far has a reasonable amount of stuff to help them wriggle out of a claim. Will decide after I've gone through the PDS properly.

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[VW Convert]

I thought one was different to the other, the genuine VW warranty vs the one underwritten by Allianz.

I was under the impression the genuine one is no different to the factory 3 year one that if something breaks it will be covered and they just fix it at the dealership with no fuss to you. The other you have to fill out paper work and send it off to Allianz for assessment etc..

I could be wrong but

Genuine VW extended warranty is definitely underwritten by Allianz, has been for at least 11 years (unless things have changed recently.) Dealer has to get authorisation of Allianz before going ahead with the repair but there's no paperwork for the customer to fill in.

Cheers

George

[smarty]

Thanks for clearing it up

Is it the same warrranty if you buy before the car is registered vs say at the end of your initial 3 year warranty and you want to extend it then

[veew]

The difference is cost. Buying up front should cost $2050 (recently increased from $2000) however buying an aftermarket one (ie. anytime after delivery of vehicle) is more expensive. I've been quoted 2 different prices for the aftermarket ones; $2316 and $2750. Apparently those aftermarket ones are identical to the Genuine VW Extended Warranty. I've compared all 3 PDS' and they are identical.

My current dealer's finance manager states they only have the Genuine VW extended warranty for $2750 whereas other dealers have it for $2050. The one who has it for $2050 can't supply it for cars not bought at their dealership. The other dealer that has it for $2316 can offer it for new or 2nd hand cars (still within the 3 year warranty).

[smc67]

Please let us know what u find in the small print. I'm debating whether to buy as well. With fully loaded 162


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