"Gearbox Faulty. Stop vehicle safely"

[shanelord]

My less than a month old Tiguan 132 ComfortLine just spouted this at us today.



Gears won't engage. Car has been left to cool down for hours and no difference. Roadside assist towing it to dealership in the morning.

Damn DSG. I hope this is a once only event.

Shane.


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[Regdop]

Spewin!...keep us informed mate.... sorry this happened to you though

[JustCruisn]

Well well this will be a test for VW. Lets see if they look after you or not.

[REXman]

This better not be a new thing.. My Golf R had a tonne of issues, particularly the DSG and Haldex, and my sisters Polo is still a ticking death trap which we need to get looked at for the 100th time..

If this turns out to be a problem again (the DSG) I swear to god it will be the last VW I ever buy I don't care how nice they make/price them.

Sorry to hear of this Shane.

[veew]

I thought the Tiguan DSG gearboxes were less problematic. This is worrying. I'm subbed.

[Heavy]

Every brand new car I have ever purchased has had issues. I now only buy second hand, something that is up to 20-30k old. Usually has all the bugs worked out by then. Plus if you can get over wanting that new car feel you can usually get the current model fully optioned for a great price.

[The One]

Possibly just a software jg mate knowing VW and new car releases... worst case scenario new gearbox or mechatronics probably wont have one in the country though

[shanelord]

Okay good news, sort of. As of this morning the car starts and the gearbox is working with no errors. We have an engine light lit so on the way driving to the dealership now. Will take a look at it today and let us know what needs to be done. It was over 40°C here in Sydney yesterday and I'm hoping this car doesn't just faint when I gets too hot.


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[tigger73]

Well good to hear that it can drive OK. How many km on your car?

It may have been a tight gearbox and hot weather causing the box to get too hot.

Keep us posted on the outcome. I'm sure there's a few people interested in hearing how you go and what the problem was.

[shanelord]

"Gearbox Faulty. Stop vehicle safely"

Well good to hear that it can drive OK. How many km on your car?

It may have been a tight gearbox and hot weather causing the box to get too hot.

Keep us posted on the outcome. I'm sure there's a few people interested in hearing how you go and what the problem was.

Just under 3500 kms - no towbar so no towing and no heavy use. I'll share more info when I get it. Even the service guys were concerned as some remember the dark days of DSG.

They do hope it may be a glitch and a software update may fix it, otherwise a possible faulty sensor.

Shane.


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[shanelord]

The service centre has come back and said there is a fault in the control circuitry of the drive train/gearbox. They need to replace the entire control unit to resolve this. Hoping they have a part available but they won't be able to do it until next week at the earliest.


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[REXman]

The service centre has come back and said there is a fault in the control circuitry of the drive train/gearbox. They need to replace the entire control unit to resolve this. Hoping they have a part available but they won't be able to do it until next week at the earliest.


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Ok cool, so is it driveable until then? What's actually wrong, the control unit won't change gears?

[shanelord]

Ok cool, so is it driveable until then? What's actually wrong, the control unit won't change gears?

It's driveable but they recommend not for long distances. We've chosen to leave it with the service centre as we are away next week. Hopefully they will have it fixed by the time we come home.


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[veew]

What gearbox is used in the new Tiguan? DQ250 or DQ500?
My research on the 1st Gen Tiguan was that the gearbox was DQ500. In the VWW forums I think I only found one instance of gearbox issues. Contrast that to the Golf 7 sub-forums and there are so many people having issues with the DQ200 box.

[REXman]

What gearbox is used in the new Tiguan? DQ250 or DQ500?
My research on the 1st Gen Tiguan was that the gearbox was DQ500. In the VWW forums I think I only found one instance of gearbox issues. Contrast that to the Golf 7 sub-forums and there are so many people having issues with the DQ200 box.

Pretty sure new Tiguan has a DQ500. These are supposed to be good.

The DQ200's weren't all the best. They were in your smaller engine VWs.

The DQ250 - wet clutch in the GTI (6 speed) were no where near as bad. My Golf R had the DQ250 I think as well. Rated for 350nm - but can handle considerably more than that.

I had both mechatronics (twice) and clutch packs (once) replaced under warranty.

Any update on Shanelord's car?