VW Tiguan 5 Year Care Plan - Is it worth it ?

[FastMitch]

VW Tiguan 5 Year Care Plan - Is it worth it ?

Are there any bad gotchas anyone has experienced ?

VW Care Plans | Owners & Service | Volkswagen Australia
VW Care Plans | Purchase
Service Pricing Guide | Volkswagen Australia

VW Tiguan Annual Service Pricing:

Yr 1 - $409

Yr 2 - $611

Yr 3 - $684

Yr 4 - $1,127

Yr 5 - $409

Total 5 Yrs: $3,240

vs

VW 5-year Care Plan: $2,300 (est. saving: $940)
+ Includes 1st Year Service Free
+ Includes Free Roadside Assist

[Guest001]

I asked at my dealer and they said Thats what they charge and as I didnt buy there I shouldnt get the loyalty discount but as I have 2 I do get a bit off I also supply my own oil so not sort of eligible

[PDMJO]

VW Tiguan 5 Year Care Plan - Is it worth it ?

Are there any bad gotchas anyone has experienced ?

VW Care Plans | Owners & Service | Volkswagen Australia
VW Care Plans | Purchase
Service Pricing Guide | Volkswagen Australia

VW Tiguan Annual Service Pricing:

Yr 1 - $409

Yr 2 - $611

Yr 3 - $684

Yr 4 - $1,127

Yr 5 - $409

Total 5 Yrs: $3,240

vs

VW 5-year Care Plan: $2,300 (est. saving: $940)

really goes to show how much of a profit margin they take, to be able to shave off almost $1k over 5 years.

money aside, i personally prefer taking my car to the same independent who does all my bolt-ons and misc. mods, rather than a mixture of dealer and independent. i also just don't like the idea of a different apprentice working on my car each year.

depends how much you value the free coffee from the dealership too...

[FastMitch]

really goes to show how much of a profit margin they take, to be able to shave off almost $1k over 5 years.

money aside, i personally prefer taking my car to the same independent who does all my bolt-ons and misc. mods, rather than a mixture of dealer and independent. i also just don't like the idea of a different apprentice working on my car each year.

depends how much you value the free coffee from the dealership too...

Unfortunately I don't know any good independent VW specialists in Melb that do the annual service
(hence why I am looking at the 5 Year Care Plan)

Does it void the warranty if the annual service is not done at an authorized VW dealership ?

[PDMJO]

Unfortunately I don't know any good independent VW specialists in Melb that do the annual service
(hence why I am looking at the 5 Year Care Plan)

Does it void the warranty if the annual service is not done at an authorized VW dealership ?

i take my tig to peerless automotive down in lynbrook - just off the south gippy. highly recommend.
otherwise if that's not near you, etuners motorsport in dandenong, or volkstech over in heidelberg, both offer servicing.

nope, it won't void your warranty provided the work carried out is in line with manufacturer guidelines (the above shops all do)
any warranty work would of course need to be done at the dealership you purchased from.

[FastMitch]

i take my tig to peerless automotive down in lynbrook - just off the south gippy. highly recommend.
otherwise if that's not near you, etuners motorsport in dandenong, or volkstech over in heidelberg, both offer servicing.

What do they charge you for the annual service for the Tiguan (Year 1 Service Cost) ?

[PDMJO]

What do they charge you for the annual service for the Tiguan (Year 1 Service Cost) ?

you'll have to ask them yourself, but it's less than a dealership.

[FastMitch]

you'll have to ask them yourself, but it's less than a dealership.

Volkstech
1st Year Service: $355 inc. GST
2nd Year Service: $355 inc. GST (+ $45 pollen filter + brake fluid $95)

[davman]

What do they charge you for the annual service for the Tiguan (Year 1 Service Cost) ?

E-Tuners in Dandy just did my first service which is just basically an inspection and Oil/Filter change. They charged me around the $300 mark.

[Toe Rag]

Before buying a Tiguan I almost very nearly bought a Volvo XC40. The Volvo dealer had offered me 5 years free service through a corporate plan - because I work in one of the top 1000 companies in Australia. It's a pity that VW don't offer the same, but in the end the benefits of the Tiguan still won me over....

The VW dealer wouldn't budge an inch on offering me an upfront discount on the 5 year care plan during my negotiations, so I guess I'm forking out $2.3k next year...

[FastMitch]

I am leaning to the 5 Year Care Plan as it includes free annual Roadside Assist ...

[Flipper Dog]

Your VW roadside assist is renewed each year if you service it at a dealership for the warranty period anyway.

[PDMJO]

That raises a question with me which I've never considered - assuming VW don't have their own tow trucks & mobile mechanics, whose service do they use?

e.g. if they're using RAC(state) they'd have lots of trucks and minimal wait times when you call on them. Would be curious to know how good VW's roadside assist is and how long they'll keep you waiting compared to others.

[JustCruisn]

Looks expensive to me. $460/year and it does not include water pump, timing belts, brake pads, wiper blades all of which will likely need to be replaced in the 5 years.

[FastMitch]

Looks expensive to me. $460/year and it does not include water pump, timing belts, brake pads, wiper blades all of which will likely need to be replaced in the 5 years.

1)
I would expect less warranty disputes when serviced at a VW dealership.
I expect VW will push more on warranty disputes when serviced at non-dealerships. No proof just an assumption.

2)
VW private mechanics charge $355 1st Year but does not include annual roadside assist which cost ~$114 - $186 annually (RACV)
- Add $100 roadeside assist to the VW private mechanic and you get to $460
VW private mechanics charge $355 2nd (+ $45 pollen filter) but pollen filter is included in the VW standard service costs
- So in the 2nd year the private mechanic costs more then VW when adding the pollen filter and roadside assist.

3)
All vehicle annual service costs with dealerships never include timing belts, brake pads & wiper blades that I have seen.
Not sure why you are expecting brake pads to be included in the standard service costs. Have you had this in the past ?

4)
Don't know Volkstech from a bar of soap. Don't know if they are any good or have muppets for mechanics.
Don't know if they are better or worse than a dealership. But just looking at costs, saving $30 doesn't seem to be enough of a driver.

5)
Do VW private mechanics do Map Updates for free ?