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Tiguan needs a new (under warranty) steering control arm

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  • #16
    Hello
    yes I did when done 12mth. service. Diagnose and report job fom Dealer 12 mth. service regarding steering clicking noise is both front Wheel bearing faulty and need replacement. I never driven hard my car or hit any pothole, nursed car like baby, this car even was not driven on rain and most km is on highway night drive . This is all indicate why I have received brand new car with one front tyre swollen nut size bump ball on it .

    When I connect all dots this indicate that Dealer had someone before me driven this car as test drive or pre delivery ppl and hit some huge pothole or driven straight into kerb to make 4cm size swollen ball tyre and obvious damaged also wheel bearing ( I went 2x times to Tyre shop to balance tyre as noticed some strange tumbling noise but balance was right) .

    Anyway this Is not fixed yet as we fight same more issue with car to resolve in packet. Will need to fight sue VW with help of ACCC as more serious problem with car is rattle and clicking noise from transmission /differential we had since car first day.
    For this problem I was find that Gear transfer Bevel box is faulty leaking oil since new now ( making also inside faint grinding noise at low engine rpm most noticeable).
    We want VW replace and install brand new transfer Gear Bevel box but they want to tricks us to save money just to replace seal on it and refill oil. But from car factory built date till now driving it in this faulty condition and without full oil inside now probably has heavy wearing on gears sprockets and internal parts. So I cant accept this, instead to enjoy my new car I went pulling my hear and losing my nerves. This is minimum what VW can do for us after selling us factory faulty lemon car .
    This is main big issue for us since car first day come home which driving me crazy every day and make my car drive like broken truck
    Last edited by cameleon72; 24-08-2018, 12:38 PM.

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    • #17
      Originally posted by anonymousmoose View Post
      My Tiguan needs a new (under warranty) steering control arm (or something like that). Makes a soft creaking noise when turning the wheel.

      The creaking noise is ever so faint and hard to hear when music/radio is on. Actually heard it on way the dealer for its 1000km checkup.

      Just posting it out there for all you folks to do some testing and if at all its making a noise, take it in.
      Would this new undertaking from the ACCC have helped you ?

      VW Australia to offer refunds, replacements for 'major defects'

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      • #18
        Originally posted by FastMitch View Post
        Would this new undertaking from the ACCC have helped you ?

        VW Australia to offer refunds, replacements for 'major defects'
        It was not a major defect. It made a noise when the steering wheel was turned.
        sigpic
        VW Tiguan 2018 162TSI Highline
        VW Polo 2015 81TSI Comfortline

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