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Whilst Rainex would be fine once the issue was resolved (though there are better alternatives), you need something to firstly fix the issue. Like a glass polish etc. That mark clearly shouldn't be there... follow brad's advice, or just get the dealer to deal with it
This reminds me of many years ago (around 30) when I worked for the NSW Department of Motor Transport. We used to get all the vehicle bulletins from the manufacturers. One of them covered Holden wipers shuddering across the windscreens.
There were a series of steps the dealer had to follow if the vehicle was under warranty. First suggest the owner clean the screen with a mild detergent. If that did not work, recommend a wiper fluid additive (an AC-Delco one of course). If that did not work, then and only then fit the new wiper blades that had a stubbier triangular cross-section and correct any twist in the wiper arm.
All this took time and the tactic was used hoping that the owner found a solution for themselves.
Shuddering generally happens because the wiper blade is not sitting square to the surface of the screen when stationary. Once moving, the blade should ideally trail. Shuddering will generally happen when the blade edge is leaning the wrong way.
You can correct it (and the dealership should be doing this) by twisting the main wiper arm to correct any incorrect angle. If you do it yourself, your pliers will probably leave a mark on the wiper arm. The dealers will have special tools that allow then to twist the arm while not marking it.
I just took another look at the photos. That's just not acceptable
I'd be pushing for a new screen and new wiper arms & blades. You would think that would completely fix the problem. Shame about the other issues too. It kinda lessens the experience of buying a new car
Cheers for the advice all.
I noticed it on day 2 when it rained. I initially gave it a clay and a polish, but the mark was still there, so I raised it with the Customer Service rep who was dealing with my other defects.
They said that it would be the 'delivery wax' that was not properly removed, and that they had polished it and got rid of the problem.
Not so.
I'm going to leave it alone for now until we agree on what they are going to do with it. I'm going to push for a new screen as I can't see them being able to rectify it with any level of polishing etc.
So far the relationship has been very amicable, and I'm generally happy with the outcomes, albeit they have taken some time to fix things.
I must say, it is a very strange mark. It's certainly from more than just the wipers having been in that position.
I've seen some amazing results to glass with proper glass polish compound via a rotary polisher on headlights. But I'm thinking on a windscreen you'd wanna know what the hell you're doing! I hope it is all resolved soon for you
I've been getting quotations to replace the wiper blade at the 30k service, there are some wild variations, to say the least:
1) $30.00 for a set of windscreen wipers (VW dealer)
2) The aero wipers are still only available, genuine only at $44.50 per side. (reputable VAG service garage)
3) Wiper blades +/- $120.00 On these vehicles you can't change the rubber only, they not designed that way. (VW dealer)
When I picked up the R I also noticed the windscreen wipers were noisy, however after using them constantly every day for the past two weeks they are just as quiet as any others I have used...Perhaps there is a coating on them that needs to wear off before they run quietly...just a thought...
was it chatter/skipping noisy? or did they run smooth?
my new R has skipping blades, most prominently at the lower right of the windscreen i.e. right in front of me. when it rains heavily (as it did yesterday) they seem to run smooth. should i just let it run its course and hope it becomes totally smooth?
Current: MY18 Golf R 7.5 DSG - FOR SALE Previous: MY11.5 RBR DSG
I did the "tape trick" which prise has documented in this thread. It has worked somewhat in resolving my skipping on the right wiper. However, with the auto wipers being so eratic on the MK6 and even with them set to the least sensitive setting, them wiping far too much (imo), they can still end up skipping. If it rains hard, I set them to "on" instead of auto, as auto goes way too fast on the least sensitive setting. With heavy rain and "on" they're alright.
When I take my car in for the 1 year service, I'll get them to address this. It's not something I could be bothered to go in specifically for though.
However, with the auto wipers being so eratic on the MK6 and even with them set to the least sensitive setting, them wiping far too much (imo), they can still end up skipping. If it rains hard, I set them to "on" instead of auto, as auto goes way too fast on the least sensitive setting. With heavy rain and "on" they're alright.
When I take my car in for the 1 year service, I'll get them to address this. It's not something I could be bothered to go in specifically for though.
agree, yesterday and today i ended up turning my wipers off a few times cos (as you said) even on the lowest auto setting, they're too enthusiastic.
is this something that the dealer can actually help with though?
Current: MY18 Golf R 7.5 DSG - FOR SALE Previous: MY11.5 RBR DSG
I did the "tape trick" which prise has documented in this thread. It has worked somewhat in resolving my skipping on the right wiper. However, with the auto wipers being so eratic on the MK6 and even with them set to the least sensitive setting, them wiping far too much (imo), they can still end up skipping. If it rains hard, I set them to "on" instead of auto, as auto goes way too fast on the least sensitive setting. With heavy rain and "on" they're alright.
When I take my car in for the 1 year service, I'll get them to address this. It's not something I could be bothered to go in specifically for though.
my dealer told me he could change the settings to make it less sensitive. but it doesnt really rain all that much here anyway so i didnt bother. doesnt bug me that much. but if he claims its possible, i suppose it is. ask your dealer about it
MY11 Golf 118TSI - Deep Black Pearl - Beige Leather - MDI - Bluetooth - Sunroof - Park Assist - Alloy Pedals
yummy
Anyone notice shuddering with the rear wiper with constant use. It will wipe the first few just fine but after maybe the 5-6th one it will start shuddering, anyone have a similar experience?
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