If they cannot diagnose the problem and you can replicate it, then insist on having a long term data logger put into the car. By long term I mean 72 hours or so. I have only read about it, but from what I hear, not every dealer has one, so they need to book it in for you to take away with you. It may mean you have to record the exact time you experience the problem so they can match the time in the data logger. A problem with data loggers is that they record huge amounts of data, and data that is normal, for example, going up a hill in low revs, may not be normal for freeway driving.
It may not be relevant, but in my (very) old car we made sure we gave it a caning every now and again, as there could be a build up of carbon in the cylinders. When carbon build up is present, bits of it heat up and cause pre-ignition, resulting in poor combustion. There are so many computerised parts on these new engines that it is not possible to say if this is the case, but if you do a lot of driving where the engine lugs (low rpm, high load), then my thoughts are that it might benefit from a high rpm blast.
Also, it may depend on how you drive. Modern cars have an adaptive throttle control, where it monitors past driving and adapt shift points. This means that if you regularly thrash your car, the computer recognises this and sets the throttle to be sensitive, with higher change points. If you regularly drive conservatively, then the throttle control and transmission may choose to change up earlier than you like. This may cause the change up issue you mentioned and some carbon build up. You used to be able to solve the problem by disconnecting the battery and turning on the ignition key and holding it on for several seconds. Nothing would happen of course, but the charge in the electrical system would deplete, wiping the adaptive memory. I am not sure how VW's work in terms of adaptive control, it may take the dealer to reset it.
If you are not happy with the change points your car chooses, may I suggest asking the dealer whether there is a way to reset any adaptive throttle control memory so it starts from scratch and you can drive it to encourage higher rpm change points.
It would be great if someone familiar with these systems could add some advice as I am really only guessing on the specific system used by VW.
It sounds like everyone is trying to help so that is one positive step.
Good luck.
It may not be relevant, but in my (very) old car we made sure we gave it a caning every now and again, as there could be a build up of carbon in the cylinders. When carbon build up is present, bits of it heat up and cause pre-ignition, resulting in poor combustion. There are so many computerised parts on these new engines that it is not possible to say if this is the case, but if you do a lot of driving where the engine lugs (low rpm, high load), then my thoughts are that it might benefit from a high rpm blast.
Also, it may depend on how you drive. Modern cars have an adaptive throttle control, where it monitors past driving and adapt shift points. This means that if you regularly thrash your car, the computer recognises this and sets the throttle to be sensitive, with higher change points. If you regularly drive conservatively, then the throttle control and transmission may choose to change up earlier than you like. This may cause the change up issue you mentioned and some carbon build up. You used to be able to solve the problem by disconnecting the battery and turning on the ignition key and holding it on for several seconds. Nothing would happen of course, but the charge in the electrical system would deplete, wiping the adaptive memory. I am not sure how VW's work in terms of adaptive control, it may take the dealer to reset it.
If you are not happy with the change points your car chooses, may I suggest asking the dealer whether there is a way to reset any adaptive throttle control memory so it starts from scratch and you can drive it to encourage higher rpm change points.
It would be great if someone familiar with these systems could add some advice as I am really only guessing on the specific system used by VW.
It sounds like everyone is trying to help so that is one positive step.
Good luck.


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