Noise on cold start

[Frankenstrat]

"...rough idle ceases once EGT and CAT temps peak at 665c. Start plus 40 seconds."

Now THAT would be the kind of response we'd all like to get from the service department, not "oh, they all do that, it's perfectly normal". Yes, they do and it is, but somehow it feels like you're being fobbed off.

[olaf]

Thanks to all for your enlightening responses. While some of them were a bit technical for me, they were certainly more convincing than a cursory "We updated the software and it's within specifications". I enjoy driving a modern car but I'm sure there's more to it than just software. Anyway, communication and body language can be important too, especially to an ignorant potential long-term customer.

[cme2c]

Thanks to all for your enlightening responses. While some of them were a bit technical for me, they were certainly more convincing than a cursory "We updated the software and it's within specifications". I enjoy driving a modern car but I'm sure there's more to it than just software. Anyway, communication and body language can be important too, especially to an ignorant potential long-term customer.

I hope some of the dealers on here are seeing this. How hard would it have been to start another cold 118TSI to show you that it's the same? I hope you are reassured, Olaf.

John