Golf VI Service costs

[Maverick]

I've worked next to service departments that flog cars cold, watched them do it on a number of occasions. Its not their car, they just don't care half the time.

How do you know the cars were cold? They would have been driven to the dealership so would have been at operating temperature when they arrived.

And how do you know that they were not testing problems with the car?

It's easy to judge when you don't know the full story.

I'm sure most dealerships are fine, but you might get some apprentice who gets into your golf for the first time... hey i wonder how this thing goes. I know it happens, how often? Maybe all the time, maybe once in a blue moon... personally I do most of the stuff I can handle myself... and get trusted ppl to do the rest. At least I know the car is always treated well, instead of bouncing off the limiter with the cold engine.

I doubt that it occurs often at all at least in the dealerships I've gone to where the workshops and surrounding areas are all in view of their customers.

[Umai Naa!!]

It takes two to tango. What's worse? A paranoid customer who avoids dealerships, or one that waltzes into the workshop helping themselves to your hard-earned tools and equipment?

Seriously, take the car to a dealer. If they mess something up, they'll fix it. If you mess something up, you pay for it. You do the math.

In addition, we had a customer try and pull the warranty card on their '06 Beetle last week, when it stopped. When they presented barely any service history anywhere, and mostly limited to a basic oil change, VW wiped their hands of it.

[pwl]

I don't have access to the scan tool or any workshop rectification programme info

yup - the days of effective self-service are pretty much gone, since you really need some specialised equipment & software to talk to the engine management system properly.