Thanks Oracle1 - yep i think our equivalent in Victoria is VCAT - 'tho I think they're damages claims - i.e. where i have to get it fixed myself first? I guess then, there's all the various trades practices and fair trading legislation. But in a perfect world VW would call the well known concern a 'fault' and not make all us poor schlebs have to waste precious time maneuvering them in to a position where they'll admit that some of their cars are shoddy.
Although I don't drive the car in fuel-saving mode (high gears at low revs), it's hardly unusual driving for a car they're selling as a green alternative to hybrids. It's disappointing to hear they'd make a car so damn fragile it busts if someone doesn't flog it.
Anyway, 'nuff said. Cheers for the pep talks, will definitely hold out and try and get it fixed... and in the meantime I'll ride out the deathly silence coming from the dealer and the service department that I wrote to, and avoid driving my brand new car past the point where the engine warms up so it doesn't blow up on me or suffocate me with burnt rubber fumes. grrrrrrr!
Although I don't drive the car in fuel-saving mode (high gears at low revs), it's hardly unusual driving for a car they're selling as a green alternative to hybrids. It's disappointing to hear they'd make a car so damn fragile it busts if someone doesn't flog it.
Anyway, 'nuff said. Cheers for the pep talks, will definitely hold out and try and get it fixed... and in the meantime I'll ride out the deathly silence coming from the dealer and the service department that I wrote to, and avoid driving my brand new car past the point where the engine warms up so it doesn't blow up on me or suffocate me with burnt rubber fumes. grrrrrrr!

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