TSI squeal noise problem on acceleration

[Tommy]

Hi Mirsad

When my car was inspected by Consumer Protection they found that the bracket attaching the exhaust pipe to the engine block was almost ready to fall off. The nuts looked like they had only been finger tightened. This seemed to solve the problem for a couple of weeks but the car did make that same awful rattling sound which sounded like a hammer being banged on a sheet of tin when I was taking the car to trade it in.

I think it also has something to do with the heat flashing which looked like it was dropping away from the side of the engine bay.

My car made the noise you are describing in the same manner, accelerating up a hill and also accelerating down a slight hill...

[twotribez]

Hello Guys,

I have stayed away from the forums for quite sometime because of all this stuff??!!!!!!!

Jeez makes me worried again...

I too have this chirping noise and the gearbox clunking noise upon stop go acceleration.

Mind you because of the gearbox clunk, I was given a new car by my dealer as it was the first time I bought a VW. No fuss at all but the noise is still there on the new car and honestly, I can;t be stuffed anymore.

It will be my first and last VW. Quality control is not there and I think it is because they are trying to sell a 35k car with technology usually found in mid 50k cars. Example being the DSG gearboxes. They can't be cheap. So I think if I want good and high tech vehicles next time I will have to opt for the more expensive cars.

But with that said, BMWs and Mercs also have problems but probably not to this level in a brand new car, they usually happen after a few years.

Tommy, I almost had your same idea and head back to a Japanese brand as they have always served me more reliably. But I can't take the hit in dollars plus I am quite fond of the quietness and materials used in the inside of the Golf. Definitely a plus in a 35k car not found in Japanese cars.

I will however be looking to trade mine in probably close to the end of its warranty

[Tommy]

Howdy Twotribesz

Sorry to hear about your car. How did you manage to get a new car out of your dealer? This was my third Golf and they wouldn't even answer an email.

Osborne Park Volkswagen, you suck!

I bought a Mazda and I tell you it doesn't make any unwelcome noises at all. Its as tight as a drum! The cabin is also very quite, and dare I say it, its quieter than the Golf! Maybe that's because it doesn't have a clunking gearbox, exhaust pipe falling off, rattling heat shield and a water pump and supercharger which is designed to chirp and belch every time you drive the car.

They replaced the DSG in my car and I believe it cost around $14 000. The new one was failing too in the last few days I had the car . It decided it liked to slip into neutral as you were reversing or moving forward. Thankfully it didn't happen on the freeway!! Not to mention the hassles I had with the brakes and ticking window frames.... This car totally missed quality control...

My 118TSI was a complete and utter disaster. I will never touch a VW again. And I'm very pleased to say that I am certian I've talked more than a few people out of buying one and I'll keep on working at that after the way I was treated by VW.

Anyhow, good luck with your car.

[POLARBEAR666]

Howdy Twotribesz

Sorry to hear about your car. How did you manage to get a new car out of your dealer? This was my third Golf and they wouldn't even answer an email.

Osborne Park Volkswagen, you suck!

I bought a Mazda and I tell you it doesn't make any unwelcome noises at all. Its as tight as a drum! The cabin is also very quite, and dare I say it, its quieter than the Golf! Maybe that's because it doesn't have a clunking gearbox, exhaust pipe falling off, rattling heat shield and a water pump and supercharger which is designed to chirp and belch every time you drive the car.

They replaced the DSG in my car and I believe it cost around $14 000. The new one was failing too in the last few days I had the car . It decided it liked to slip into neutral as you were reversing or moving forward. Thankfully it didn't happen on the freeway!! Not to mention the hassles I had with the brakes and ticking window frames.... This car totally missed quality control...

My 118TSI was a complete and utter disaster. I will never touch a VW again. And I'm very pleased to say that I am certian I've talked more than a few people out of buying one and I'll keep on working at that after the way I was treated by VW.

Anyhow, good luck with your car.

I think you guys are being a little hard on VW... the gearbox is CUTTING EDGE TECH... of course its not going to be as reliable as a bog stock 6 speed or a simple slushbox. The japs have only just started selling cars with similar gearboxes.

Secondly, if you get a car that is a bit of a lemon it is likely that it will have multiple problems. The systems are all connected and who knows what happened on that day. Maybe the machine that screws a certain type of bolt in was not working to spec and so 20 bolts are a little loose on the key mechanical bits causing failures.

I have seen people have engines and gearbox's pop left and right on some jap cars while others dished out endless abuse and nothing broke.

If you want cutting edge tech stick with german drivetrains.

Most jap cars just have powerful engines because they just have bigger turbo ratios and more capacity than VW motors, they are not that smart technically and they usually whack a simple manual behind the powerful ones. Only now are the EVO's and GTR's catching up to VW Tech.

[cme2c]

Hello Guys,

Snip
But with that said, BMWs and Mercs also have problems but probably not to this level in a brand new car, they usually happen after a few years.

Tommy, I almost had your same idea and head back to a Japanese brand as they have always served me more reliably. But I can't take the hit in dollars plus I am quite fond of the quietness and materials used in the inside of the Golf. Definitely a plus in a 35k car not found in Japanese cars.

I will however be looking to trade mine in probably close to the end of its warranty

Mate of mine has a Mercedes C280. The seven speed auto leaked its expensive fluid on his garage floor. This $100k car did this after 2 months. Now, Merc fixed it first time but....
Point is, cars are put together by human beings. I have had Euro, Jap and Aus cars. Most reliable? Hondas, Toyotas, RWD Volvos ( I am old..) Most trouble, an Austin and a Peugeot. OTOH, i have another Peugeot that is fine. What counts is the support from dealer, importer and manufacturer.

[MaccaTSI]

Only now are the EVO's and GTR's catching up to VW Tech.

So true, Germans are so far ahead and don't think you'll be better off with one of those $140k GTRs. After they came out there were heaps of stories about guys having to get their gearboxes replaced because they used launch control too often and Nissan wouldn't cover it under warranty, because they used launch control.

Example of a dude's story here:

http://www.nagtroc.org/forums/index.php?showtopic=25361

My dad had a 350z manual, great car but it had little annoying rattles in the cabin that the dealer couldn't identify. I remember going on the Z forums and seeing all sorts of complaints from owners having different problems, just the same way people post their issues here. Dad's had the stereo replaced because it stopped reading CDs properly, would just start skipping. After it was replaced, radio reception was bloody average.

Ended up getting rid of the car after 3 years, because in the last 6 months or so, he had to have the clutch replaced 3 times. He wasn't the only person with this problem, he spoke to a guy at a servo who pulled up in another Z who had had his car less than a year and his and also been replaced. After looking into it on the net, found it wasn't an uncommon issue.

Traded the car for a Merc SLK350 2 years ago and hasn't had the slightest issue and the dealer service is FANTASTIC.

I know these cars a bit more expensive than a Golf, but when the top of the line Nissan (GTR wasn't out at the time) has problems, you can't say that Japanese cars are going to be a problem free experience.

[ox518]

Wow, this thread seems like a VW quality control complaints.

I have rattle noise problem from the second week ownership, and after two times repair，I still can slightly hear it on the rough road. Therefore I just give up and I am going to send it to a Syd dealer when the first service comes up.

Anyway, what I am going to say is, none of the car is perfect. Especially on a $35k car which has even better tech and build quality than $50k car. I always believe that you pay for what you got.

Lemons in every brand.

[Paul_OH]

I'm am wondering though how this has become such a big issue? It seems to me (and my GT TSI has done it since new) that it is a byproduct of the correct functioning of the engine. If you think about it, you have a crankshaft spinning at anywhere upto 3000rpm and when your foot demands power - the magnetic clutch has to engage a supercharger which takes a 'LOT' of startup intertia from a standstill to engine speed in a split second!

If this is ever fixed to the satisfaction of all users I'll be very surprised

A Mazda 6 (used as an example as others have already compared them) won't do it because they've got a relatively low tech 2.5NA engine. The TDIs won't do it because they're turbo only.

At the end of the day you're buying a premium (not prestige) Euro brand w/ cutting edge technology for Jap car prices and wondering why everything isn't perfect? We had a previous model Mazda6 and looked at the new model. After driving the Golf the Mazda wasn't even in the same class - although you get a lot of car for the money with the Mazda.
The fit, finish, handling, solidity and sporting tone of the Golf was in our mind a much smarter buy than the cruisy comfort of the Mazda.

[ox518]

I'm am wondering though how this has become such a big issue? It seems to me (and my GT TSI has done it since new) that it is a byproduct of the correct functioning of the engine. If you think about it, you have a crankshaft spinning at anywhere upto 3000rpm and when your foot demands power - the magnetic clutch has to engage a supercharger which takes a 'LOT' of startup intertia from a standstill to engine speed in a split second!

If this is ever fixed to the satisfaction of all users I'll be very surprised

A Mazda 6 (used as an example as others have already compared them) won't do it because they've got a relatively low tech 2.5NA engine. The TDIs won't do it because they're turbo only.

At the end of the day you're buying a premium (not prestige) Euro brand w/ cutting edge technology for Jap car prices and wondering why everything isn't perfect? We had a previous model Mazda6 and looked at the new model. After driving the Golf the Mazda wasn't even in the same class - although you get a lot of car for the money with the Mazda.
The fit, finish, handling, solidity and sporting tone of the Golf was in our mind a much smarter buy than the cruisy comfort of the Mazda.

Agree....I think people just expect too much on this "world car of the year".....

[MorganTSI118]

Golf VS Jap

I agree with the last few posts. I am only 22 and my first car was a brand new polo! I loved that car - it had no power whatsoever but it was nice to drive and I wouldn't have opted for anything else. Since then I traded it in for my Golf. I loooove my car!! Squeals and all! I also get the ticking in the window but have found that to be after my car has been sitting in the heat so it must have something to do with expanding or something.

My sisters have had Mazdas and Holdens and both now have golfs. My parents have had holdens, fords, nissans, subarus, toyotas.. not sure about anything else and now they both have volkswagens. From all the experiences they have had with different manufacturers they still prefer the quality of a volkswagen. They have said they will never touch another Holden, Ford is OK, Subaru's are too hard on fuel and well toyota is just boring! My dad has had a lot of problems with one of the golfs he has bought but still loves taking my car for a drive. The engine is fanstatic, the safety is amazing, its soo quiet.. but basically...you wont see me in a jap car. I will opt for other EUROS over buying anything Japanese or Australian lol.

Also my partner who has a MAZDA 3 will prefer to drive my car everywhere and would love to buy a JETTA for his next car.

I agree that you get lemons with any make of car but you stick to what you love and perhaps dont deal witht he same dealership (which is exactly what my dad is doing abut his one faulty golf - he is no longer going there for services either).

Oh well, each to their own!!

[cktsi]

If this is ever fixed to the satisfaction of all users I'll be very surprised

Be prepared for a surprise then. VW have a database of all customers with the issue & will contact them when the fix is ready. They are currently working on new supercharger plates that will not squeal when engaged.

[Schnapp]

My car seems to have developed this chirp @ 2740km. Its quite audible even when inside the car and all windows closed.

It happens when the supercharger engages. As when I wind my window down, and listen to the engine while driving, you hear the ~0.5-1 sec CHIIRRPP then you here the supercharger kickin straight after. So everytime I let go of the accelerator, the supercharger disengages, and then I give a little on the accelerator, the supercharger engages resulting in a quite audible chirp. I can replicated at will.

Anyone have any updates on when this will be fixed? And will dealers know about this problem. It is rather annoying as sometimes i drive with no radio etc...and to just hear the sharp chirp noise in an otherwise quiet cabin is very annoying.

[soogs]

Check this link http://www.caradvice.com.au/23897/20...-steer-review/

at the bottom of the page under comments the bloke Horst Flugel seems to know what he's talking about.

[Schnapp]

Check this link http://www.caradvice.com.au/23897/20...-steer-review/

at the bottom of the page under comments the bloke Horst Flugel seems to know what he's talking about.

Thanks very much soogs!

I see there is a date of Nov 2009 being thrown around for a newly designed waterpump. They will replace the waterpump with the newly designed one for those experiencing the problem under warranty.

Looks like I'll have to put up with the chirp till end of the year...

If anyone has any updates be sure to post here!

[petergsydney]

I'm am wondering though how this has become such a big issue? It seems to me (and my GT TSI has done it since new) that it is a byproduct of the correct functioning of the engine.

I can understand that with an engine so quiet, this noise can be irritating. However, I've actually been relieved to find that there has been no other widely reported issue with the new TSI engine. I've done 6000k with mine and am very happy with it. After reading this thread, I listened and yes, I do have this magnetic clutch squeal. But also after reading this thread I realised that the sound didn't indicate a problem.

I'll be interested to see when or if VW come up with a solution to this little quirk, but won't be upset if they don't.