New Golf VI probelm

[wvg]

I need you guys advise.

I've got new golf 6 comfortline 3 weeks ago and very very happy with it.
However, there is a problem which I can't reproduce it again but it happens odd times so far 6-7 times. I am a software developer, sometime there is a bug but can't reproduce with same step. This is one of these kinds.

OK, here is the problem. When I change the gear to reverse or drive from revese position, and off the break pedal to accelate but car moved opposite direction(about 1-3 secs, if reverse position then goes forward, if drive position it goes backward). Initially, I thought it's because I was on the hill or sliding road but sometimes it happens on the flat road. Recently this morning when I wait to join the main road(drive postion and break), off the break petal then it goes backword.

I'm a dumb in mechnical things so please give some advise before I contact to my delear.

[phaeton]

Contact your dealer, its covered under warranty

[Russ59]

I need you guys advise.

I've got new golf 6 comfortline 3 weeks ago and very very happy with it.
However, there is a problem which I can't reproduce it again but it happens odd times so far 6-7 times. I am a software developer, sometime there is a bug but can't reproduce with same step. This is one of these kinds.

OK, here is the problem. When I change the gear to reverse or drive from revese position, and off the break pedal to accelate but car moved opposite direction(if reverse position then goes forward, if drive position it goes backward). Initially, I thought it's because I was on the hill or sliding road but sometimes it happens on the flat road. Recently this morning when I wait to join the main road(drive postion and break), off the break petal then it goes backword.

I'm a dumb in mechnical things so please give some advise before I contact to my delear.

The only advice I could possibly give you mate is to take it to the dealer and tell them you don't want it back until it's fixed. It might only do it on the odd occasion but what if you're driving at 100 kmh and all of a sudden it decides to select reverse Sounds like a death trap to me and I would personally avoid driving it until the issue is fixed.

[twotribez]

Is this the 118tsi? Dsg or manual. I think I read about this issue in vwaudiforum.co.uk

[Russ59]

Is this the 118tsi? Dsg or manual. I think I read about this issue in vwaudiforum.co.uk

It's a DSG, manuals don't have a D for drive position

[gregozedobe]

Are you sure the road is actually level when this happens ? Not a stupid question - sometimes a road can appear to level out, but still actually be sloped.

The way to check would be to put it in neutral and release the brakes - if it is level then the car won't move at all.

I'm not saying there isn't a fault with the gearbox, just that it might be one of excessive delay in delivering power to the wheels (after you have pressed the accelerator pedal) rather than going the opposite direction to what you intended.

IIRC there have been a few threads on this forum (maybe in the Mk V area ?) where this delay has been discussed.

Another possibility is a problem in the selector mechanism so the gear selector isn't actually engaging the correct gear, despite you moving the lever appropriately.

As you would know from programming, the more specific information you can give to the problem solver the better chance they have of correctly diagnosing and fixing the problem quickly and efficiently, especially if your car isn't recording any error codes. I'd be taking it in to your dealer to see if it does have any error codes stored anyway.

[dylan8]

Dont know much about it, but was talking to my old man as hes looking at getting a VW, i mentioned this problem/issue to him, he said he read something about it in todays hearld sun (im guessing in the auto section) hope that helps

[wvg]

Are you sure the road is actually level when this happens ? Not a stupid question - sometimes a road can appear to level out, but still actually be sloped.

The way to check would be to put it in neutral and release the brakes - if it is level then the car won't move at all.

I'm not saying there isn't a fault with the gearbox, just that it might be one of excessive delay in delivering power to the wheels (after you have pressed the accelerator pedal) rather than going the opposite direction to what you intended.

IIRC there have been a few threads on this forum (maybe in the Mk V area ?) where this delay has been discussed.

Another possibility is a problem in the selector mechanism so the gear selector isn't actually engaging the correct gear, despite you moving the lever appropriately.

As you would know from programming, the more specific information you can give to the problem solver the better chance they have of correctly diagnosing and fixing the problem quickly and efficiently, especially if your car isn't recording any error codes. I'd be taking it in to your dealer to see if it does have any error codes stored anyway.

Thanks Guys for your responding.
I think I didn't describe well enough, should say that the oppsite direction movement is about 1-3 secs last.

And I thought the same thing, like incorrect engaging or slope. But the car has Hill Side Assistant function which if I memory correct, shouldn't go backward about 1.5 secs if the car on the hill/slope with drive gear position.

Anyway, I'll book an inspection this week so if I have any information I will udpate the result.

Regards,
Peter

[Russ59]

Thanks Guys for your responding.
I think I didn't describe well enough, should say that the oppsite direction movement is about 1-3 secs last.

And I thought the same thing, like incorrect engaging or slope. But the car has Hill Side Assistant function which if I memory correct, shouldn't go backward about 1.5 secs if the car on the hill/slope with drive gear position.

Anyway, I'll book an inspection this week so if I have any information I will udpate the result.

Regards,
Peter

Pleased you clarified that for us, the first post made it sound as though it went backwards in D (drive) and forward in R (reverse) I have a manual so I can't really comment on the problem. I did own a Subaru Forester (manual) which was fitted with the hill holder feature (hillside assistant function you describe) and it would disengage as soon as you released the clutch going forward up a hill and would only roll back slightly if you were a bit slow on the take off, however in reverse it actually slowed the car down if you were reversing and then pressed the clutch in again. It was a bit of a pain at times. Is this your first car with automatic transmission, because if it is maybe you're just not familiar with the way they work compared to a manual.

[wvg]

Dont know much about it, but was talking to my old man as hes looking at getting a VW, i mentioned this problem/issue to him, he said he read something about it in todays hearld sun (im guessing in the auto section) hope that helps

Thank dylan 8,
I read again last week HUN car section and found it from Used car section which actually about Jetta but DSG is relevant here too. Here is the description.

"It is also worth noting that the DSG is not a traditional automatic; it is a manual gearbox with an automated shift, so some people are surprised when it rolls back on hills like a manual instead of staying put as an auto would."
--HUN,28th April page 28

I'm not sure this is what my problem is. Because Golf VI has Hill Assistant System which should prevent that problem???

[VW Convert]

I'm not sure this is what my problem is. Because Golf VI has Hill Assistant System which should prevent that problem???

I'm sure your dealer can asssist either by giving instruction as to how "Hill Assistant" works or by investigating and rectifying if it is not operating correctly.

Cheers

George

[wvg]

Pleased you clarified that for us, the first post made it sound as though it went backwards in D (drive) and forward in R (reverse) I have a manual so I can't really comment on the problem. I did own a Subaru Forester (manual) which was fitted with the hill holder feature (hillside assistant function you describe) and it would disengage as soon as you released the clutch going forward up a hill and would only roll back slightly if you were a bit slow on the take off, however in reverse it actually slowed the car down if you were reversing and then pressed the clutch in again. It was a bit of a pain at times. Is this your first car with automatic transmission, because if it is maybe you're just not familiar with the way they work compared to a manual.

Thanks Russ59,

I'm not sure where DSG is belongs, it is automatic for me but technical terms it is a manual. Please look at the above my post.

And my problem happens not just change the gear but sometimes it happens after the engin starts then waits to enter main road that means hasn't changed gear (stay put D postion).

Anyway, tomorrow I book a service. I'll keep post it.

[Corey_R]

That is just a generalisation about Automatics not rolling backwards on hills. At work a few years ago, several friends had Commodore V6 and V8 company cars. They all rolled backwards on the hill outside our office, even though they were auto.

In relation to the Volkswagen "Hill Start Assist" - when functioning correctly it will only hold the car for 1.5 seconds. Still, that's a decent amount of time, even with the DSG "delay" that you speak of.

[wvg]

Here is the what VW service man said after the inspection of my new car(my wife went instead).

This behaviour is what exactly described in the Herald Sun on last week.
In order to avoid, drive with two legs like manual then quickly press acc. or use engin break. And also the rolling can be last only 50cm or similar.

So I just decide ignore this problem. What can I do more?

Thanks guys your help.
Peter

[Russ59]

Here is the what VW service man said after the inspection of my new car(my wife went instead).

This behaviour is what exactly described in the Herald Sun on last week.
In order to avoid, drive with two legs like manual then quickly press acc. or use engin break. And also the rolling can be last only 50cm or similar.

So I just decide ignore this problem. What can I do more?

Thanks guys your help.
Peter

At least you know the car is OK and with a little bit of a change in your driving style you should be able to overcome the issue. If that's the worst problem you have with the car Peter, that would be great and hopefully you will get many years of happy reliable motoring from the car. Sit back, relax and enjoy
Cheers