S2T Paddle Shifters

[Mr.B]

Hi Folks,

Recently installed my S2T paddle shifters.

Except the up shift paddle seems to be stuck in the engaged position. Meaning I have to force it back down.

Anyone experienced something similar to this? I've read on VW Vortex that I may have to do some filing? But they didn't elaborate as to which part/s.

I was thinking that maybe the spring is in upside down. They flicked back when I attached the paddle to the housing. But not afterwards.

[robbie]

Have you tried emailing them?
This could be an error in the manufacturing. I know they had some troubles at some stage with first batch of S2T paddles rubbing against the back of the steering wheel. After sales service also speaks a lot here, Michael @S2T Performance is always willing to help with any concerns.

Ladies and Gentlemen,

It has come to our attention that some participants of the most recent Group-Buy are experiencing difficulties with the installation of our VW Paddle Shifters. In the few cases that have been brought to our attention, the Right (plus/+) side Paddle has become ‘sticky’ and will not engage freely with the OEM Paddle Shifter Module.

We immediately inspected our entire stock of our VW Paddle Shifter Product of both Anodized finish and Raw machined aluminum to seek out the problem. After test fitting more than four dozen sets of Paddles, we found that there were a few Paddles that received too much Anodizing which resulted in a buildup of excess material on the inside of the pin hole and on the outside of the Paddle Shifter base. This excess material causes the base of the Paddle to rub the inside of the OEM Paddle Shifter Module which in turn causes it to become ‘sticky’ and not engage freely. None of the described issues are the result of the strength of the OEM Paddle Shifter spring.

During our search for faulty VW Paddle Shifters, we found a cure for the ‘sticky’ Paddle problem. If the Anodizing is removed at the base of the Paddle at the point of contact it should free the Paddle from touching the inside of the OEM Paddle Shifter Module. In addition clearing the pin hole will allow the pin to fit freely and rotate properly to give the Paddle the smooth operation it was designed to create. Accomplishing these two tasks will fix the installation issue. Please only attempt this if you feel comfortable with modifying your Paddles. We do not recommend using any type of power tools to fix your Paddles.

Our Paddle Shifters are machined to extremely tight tolerances. All of our Paddle Shifters are test fitted multiple times before they are packaged and ready for shipment. They are also test fitted before and after they receive their Anodizing finish. Unfortunately, we have used our test fitting Modules so much that they are worn to degree that did not catch the few Paddles which are causing these issues. Fortunately, we had ordered a couple new sets of both MK5 & MK6 (including the famed MK6 Golf R) OEM Paddle Shifter Modules to meet our quality standards. We do not expect to duplicate this very unfortunate quality setback.

S2T Performance Products is very sorry and extremely embarrassed that some of you had to experience this issue with your Paddles.

We can offer you a full Refund or Replace your set of Paddles with the properly fitting Product. No matter which course of action you decide to take we are here to help you and take care of your needs. If you decide to ship One or Both of your defective Paddles back to our facility we are prepared to reimburse you through PayPal up to $15 USD for shipping.

Returns can be sent to;
S2T Performance Products
2745 E. Sherwin Ave Suite 4
Ventura, CA. 93003

Please send us a quick email at (sales@s2tpp.com) and let us know if you plan on sending your Paddles back to our facility.

Again, we sincerely apologize for the problems and inconveniences that this issue has created. You can be assured that we are working diligently to make sure this problem does not happen again.

We thank you for your patience.
Sincerely,

Michael Bello
S2T Performance Products

[Mr.B]

All sorted.

The counter-sunk Torx screw that holds the paddle switched to the rear of the steering wheel was too tight.

1/4 turn back and no more sticking.