ahhh... bloody VW service stuffed my baby up...

[blutopless2]

Came back told me they don't know why it was like that, and said there must be an error in the computer while they was calibrating the keys... and that i should take my car home and if it stayed like that tomorrow i should take it back and they will check it out...

what a classic comment... honestly.. what difference would taking the car home and leaving it till the next day to see what happens???
just typical of the ****heads that are in the servicing depts of VW.

we had our regulators replaced on our new beetle cabrio years ago... they rang me before i went to pick it up to say that they dropped one of the windows while trying to install it... Do'h!! so then they had to wait till the next day for one to come from sydney.. then it had to be tinted and installed. got a loan car for the next day then went to pick it up in the afternoon - this was a friday.. everything worked ok as far as we could tell. window problem had been fixed. sunday we are heading out to a vw show and stop at the servo to fill up. press the fuel release button on the door and nothing happens!! ended up they had not connected the switches when they put the door trim back on!!

[burtybear]

... and that i should take my car home and if it stayed like that tomorrow i should take it back and they will check it out...

Sounds like the doctor telling you to go home, have a couple of panadol and a lie down, and call me in the morning. Bloody useless!
And yes, the dealer in question haven't got a clue about sales either, i.e. when someone is checking out a display GTI for 20-30mins, yes they are interested in buying it, ya idiots - MTCW.

[flux]

Geez, the info in this thread really worries me. I've got a 30k service coming up, which is the first one for me since owning the GTI (bought 1yo 2nd hand). I was going to take it to Chatswood CC as that would be our closest dealer. I think its just too risky especially if you don't have any problems to begin with .. theres a chance you will leave with some!

I think i will find a local specialist for servicing.

[anarchycamp]

Geez, the info in this thread really worries me. I've got a 30k service coming up, which is the first one for me since owning the GTI (bought 1yo 2nd hand). I was going to take it to Chatswood CC as that would be our closest dealer. I think its just too risky especially if you don't have any problems to begin with .. theres a chance you will leave with some!

I think i will find a local specialist for servicing.

Be worth the drive to Mona Vale mate...give Derek a call at European Autotech...

http://www.europeanautotech.com.au/

[Spoddy]

this is true. One concern is that we will always hear about peoples bad experiences with certain dealers but only rarely hear about the good ones i guess.

So true, so after my bad experiences with D at Parramatta I am pleased to say I have nothing but praise for the team at Nepean Motor Group at Penrith.

The car is running as it should (great!) and everything is working as it should after the 15000km service and the supply of a new key and re-coding.