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Vw penrith don't know SH*T
I had my DSG replaced totally just 18months , i was told by Barlo VW it came with a 2 year warranty on top of the remaining warranty on the car,
Well a couple of weeks ago i was traveling from Batemans bay to Canberra over the range there are many sharp hairpin bends my car went to neutral on 3occasionss when i was rounding these hairpins, so today i decided to go to Penrith VW
and see if i could book the car in for diagnosticic check and see if there were any fault codes,
The warranty manager at Penrith told me the Warranty ran out with the cars warranty [13/2/12] i told him it had a seperatate warranty of 2 years from [18/2/2011]he told me there was no such thing and i would have to pay for any work needed?
So i rang Barlo at Fivedock and and gave them the information and they said it did have a 2 year warranty and bring it in for a check, i then rang VW Australia who also stated it had a 2 year warranty,armed with this i rang Penrith back.
But those who serve there still would not believe me.
As penrith is close to home i thought they would be the place to take it ,but now i have to go to Five dock just to get it checked out .
A warning to all Vw owners don't take your car to Penrith ,as they dont know any thing about even their own vehicle warranties ???
I went to Barlo today, had the dianostic done on the DSG , but no fault codes showed, was told by the Tech that after a
few starting cycles they could of been removed ,
Any way he logged that it had been reported and will be kept on file ,
And the DSG replacement has a 2 year warranty and there is still 6 months left ,so here 's hoping it shows again before the warranty runs out .
I had my DSG replaced totally just 18months , i was told by Barlo VW it came with a 2 year warranty on top of the remaining warranty on the car,
Well a couple of weeks ago i was traveling from Batemans bay to Canberra over the range there are many sharp hairpin bends my car went to neutral on 3occasionss when i was rounding these hairpins, so today i decided to go to Penrith VW
and see if i could book the car in for diagnosticic check and see if there were any fault codes,
The warranty manager at Penrith told me the Warranty ran out with the cars warranty [13/2/12] i told him it had a seperatate warranty of 2 years from [18/2/2011]he told me there was no such thing and i would have to pay for any work needed?
So i rang Barlo at Fivedock and and gave them the information and they said it did have a 2 year warranty and bring it in for a check, i then rang VW Australia who also stated it had a 2 year warranty,armed with this i rang Penrith back.
But those who serve there still would not believe me.
As penrith is close to home i thought they would be the place to take it ,but now i have to go to Five dock just to get it checked out .
A warning to all Vw owners don't take your car to Penrith ,as they dont know any thing about even their own vehicle warranties ???
I went to Barlo today, had the dianostic done on the DSG , but no fault codes showed, was told by the Tech that after a
few starting cycles they could of been removed ,
Any way he logged that it had been reported and will be kept on file ,
And the DSG replacement has a 2 year warranty and there is still 6 months left ,so here 's hoping it shows again before the warranty runs out .
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