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Dealer rant....

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  • Dealer rant....

    So I have put a deposit down on a R32 which can only be described as in new condition, I was due to pick up the car last Thursday but…

    I requested that the owner get the RWC through a VW dealer as they should "know" the car.

    Last Thursday the dealer (not the owners regular but the first with availability for RWC) picks a small oil leak - something to do with transmission case and prop shaft. Anyway has to be fixed under warranty so it gets booked back in for Tuesday.

    On Tuesday they brake a special tool trying to disassemble and the job carries over to today. Well today they get the car apart and change a gasket but it doesn’t fix the problem, they now believe it to be a simple O ring!! They stay back (so kind of them) to finish the job but when the owner has gone to drive home the front end feels terrible and making a knocking sound, he returns to the dealer to find they have all gone home.

    Now I am pi$#ed, firstly because I can’t pick up the car but also because I am concerned about the dealers workmanship and whether they have stuffed the front end on a tight as a drum (20,000 km) car.

  • #2
    Humans make human errors mate. Be patient, and let them sort it out. At least you're not paying for it.
    '07 Transporter 1.9 TDI
    '01 Beetle 2.0

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