my Jetta is a sick puppy!

[boogz]

something weird is happening...

loss of power...
EPC light showing then disappearing...
Engine light now showing...
Engine sounding like a tractor...
I can smell unburnt fuel...

I'm trying to get it booked in asap...

[spiff]

yikes. sorry to hear that.
let us know the diagnosis. hope it isn't anything major.

[Creniac]

Mine did the same 2 weeks ago, ended up being spark plugs....... that's all.

[Creniac]

By the way Boogz, how many km has your Jetta done??

[boogz]

I'm due for a 30'000km service, car is only 17 months old!

[Creniac]

Boogz, same km as mine..... wouldn't mind betting it's the plugs dude... keep us informed!!

[Creniac]

and make sure VW reflash your ECU with the upgraded program to stop this from happening again.... VW know it's an issue...

[spiff]

and make sure VW reflash your ECU with the upgraded program to stop this from happening again.... VW know it's an issue...

What upgraded program? What's the issue with the spark plugs?

[boogz]

yep... booked it in this morning... as soon as I said the 'engine' light was showing it was a case of get her in stat!

[boogz]

Just got the call from Matt @ Denlo Volkswagen. The diagnosis is lost compression in one of the cylinder chambers, doesn't look good. They've put the call out to Volkswagen Australia to get 'further instruction' (I don't even know what that means). This better be under warranty. More to come.

[Brendan_A]

Man that sucks mate!! Looks like you might have the same problem as some of the guys with the 118TSI in the MK6 Golf's, Piston and ring failure. Keep us posted.

[Creniac]

Yep, lost compression not good!! I'd agree, piston and or rings not happy...

[boogz]

Update on my sick puppy (JettaTSi)

Official response from Volkswagen Australia is they have given the service centre instruction to now pull apart the engine to see where the root cause of this lost compression is.

Non-official response is could be a valve issue.

After speaking with Nick @ Denlo, he wasn't too happy that I was quoting forum based information. But if people are posting factual (we hope) information on there then for the life of me I can't understand why they wouldn't consider it. If anything, forums are probably the best database of information that manufacturers like Volkswagen can use and they don't have to pay a cent! Listen to the client Volkswagen! Put your pride away for two seconds and just accept that forums (when used correctly) can help you diagnose issues if not be used as reference points for future developments!

[Tim]

The techs do have procedure to follow to get to the bottom of the problem. Its best to let them do their work and come to their own conclusions.
When troubleshooting, a professional will always be interested in a customers symptoms moreso than their diagnosis.

Anyways sucks that your car is broken. Hopefully its not too serious and you arent out of action for too long.

[boogz]

Agree with you there and there is nothing worse than someone telling you how to suck eggs aye? I get it all the time at work... hahahaha should have seen that coming.

The good thing is (I suppose) is Volkswagen Australia is doing the right thing and have given me a loan car from day one. This tells me that even while they can't figure out what's wrong they're making sure my customer experience is a good one (i.e. they're looking after me) I can't complain about that.


More to come...