Anyone else hearing about short delivery delays?

[Panman]

Just spoke to my dealer today -The R32 was due tomorrow, but says due to delays in compliance processing, Toll are falling behind delivering the cars - only a few days but had planned the run in trip for Thursday/Friday through SEQ and Northern NSW

Sounds like BS to me but wanted to know if anyone who's expecting a car in the next few days had heard anything?

[JBSGTI]

Hey,

I picked up my GTI 10 days ago in Melbourne - had the same thing happen.....but was a delay of about a week - *apparently* Patrick Autocare were behind with their side of things. Bull**** dealer story? who knows.

[Subie25L]

Hey,

I picked up my GTI 10 days ago in Melbourne - had the same thing happen.....but was a delay of about a week - *apparently* Patrick Autocare were behind with their side of things. Bull**** dealer story? who knows.

Mine was delayed about 7days back in december as well. Was told there was a delay in compliancing

[gpk_gti]

guys,,thats a old dealer scam!!!I had the same thing when I bought my vr6 in 97.They told me it would take 3 weeks for the dragon green vr to come and they had a hot chili vr in stock.got the red instead.after I became mates with the guy there and he told me that was just a scam.id be ringing toll or who ever they said was delivering the car.

[Tensixty6]

guys,,thats a old dealer scam!!!I had the same thing when I bought my vr6 in 97.They told me it would take 3 weeks for the dragon green vr to come and they had a hot chili vr in stock.got the red instead.after I became mates with the guy there and he told me that was just a scam.id be ringing toll or who ever they said was delivering the car.

You'd be wasting you time. I rang Patrick Autocare last year, soon after my car was off-loaded. They were very polite, but pointed out that their policy, under instruction from Volkswagen Australia, was not to give out any information on cars to any-one other than the dealer.

[Golf Loon]

I live near Patrick autocare`s holding yard at Ingleburn and there are plenty of "new" cars parked in the field

What you are being told may be true cos they ship all the new cars up from Melbourne on trucks.

I use em for cheap freight to Melbie and Adelaide, cos they are sending empty trucks back down.

[blue_r32]

The same thing happened to me. The '32 arrived in Sydney on December 29, was complied in the first week of January, and I took delivery on Feb 7.

I was initially told the delay was due to "a compliance backlog", but that was quickly changed to "transport issues" when I informed them that I had learned that the car had already gone through the compliance process.

Having said that, I don't care anymore as I finally got it anyway!

[Panman]

So having told them "You knew it had gone through compliancing" did you? If so, How???

Glad to hear you got yours, but if you know something we can to find the truth share away - that's what forums are for....

[Bug_racer]

I had a mate that worked at Patricks . Understaffed and overworked !!! They dont do any repairs there so if something goes wrong with a car it has to go to a dealer to get sorted out !!!

[gtimk5]

My GTI got lost in Tasmania after waiting 5 months and one week. It arrived in Devonport and sat on the wharf (lost) for nearly a week before someone noticed it there. Its not a crowded wharf either.....
Took another 3 days to get the last 280 kms to Hobart.

[Panman]

Usual thing, charge "handily" for a product (and brand is a part of we're either buying, bought or waiting for) stuff parts of the process that will most affect a customer's Vinegar stroke experience - ie delivery to get the product to the customer in a timely fashion....

If the quality systems VW (should) have in place aren't telling them something's wrong and they should be "managing" their agent -"Delays at Toll" are bull****, I bought a car from VW not from Toll - VW promised me delivery on a date their systems need to manage it..

That looks like a rant but it's all too common to blame (Look at the number of occurences in this thread) "a contractor" cause then it's not the seller's fault.... I didn't hire Toll, Patricks or XYZ Shipping - I bought a VW, VW promised me delivery on a date - it's not delivered -guess what not VW's fault,,,,

You can tell I've had insurance claims (And that I'm a grumpy boy having to drive my old car a 1000 kays in two days when I wanted the R32)

[rowan_bris]

I HOPE I am still getting my R32 in Brisbane this Friday!

[Panman]

Promised by Austral Brisbane

I was promised that mine would be here today, it wasn't till I rang them yesterday that they said.... oh, compliancing, maybe a couple of days....

Ring your rep and ask him if he's "aware" of any potential delays as you are having to make weekend plans....

Ask if his current deliveries are coming in when scheduled....

And what the delay is if they aren't....

[Panman]

DP ALERT: Sorry - today, when (again) I rang the guy who happily took my 65 grand but right now doesn't return calls quite so quickly (Got him third try), "It's now oh probably a week" (but really I've got your money, so I can't go through the grief of calling you to update you),,,,,

[Panman]

TP ALERT: Sorry so Mine's a R32 Silver Man 5Door with Recaros - and if it's due to be here Friday, I'm betting it's in the same batch - my guess... My guy was a little more "optimistic" than yours