Far Out Parts Beware Rip Off Merchants

[DubSteve]

Damm that ****s wacked out man, to me they just don't seem to insincere in there apologies

Hey Everyone,

I'm Matt Glaser, one of the guys at Far Out Parts, and I'm here to explain things. This thread has been brought to my attention, and I want to start off by saying how sorry I am that things have gotten to this point. At one point, we were sponsors of this very forum.
My friend Jason and I decided to start the business because we both loved Rabbits, and he was living in Capetown. We thought we could run an enjoyable and successful business importing Rabbit Parts to the US, blending our hobby with making a little money. For awhile, it was working out pretty well.
Around 8 months ago, we started to have real problems with all of our suppliers, and incurred a great deal of costs trying to bring over the parts. Coupled with the poor performance of the dollar against the South African Rand and the Euro, we started to lose money on many transactions and have been really pressed to keep a consistent inventory. The result is that many of the parts we used to carry are consistently on back order, and I realize that this has frustrated many of you. We issued refunds to many many customers as soon as they found that the wait would be so long, and will continue to do so.
Both Jason and I have full-time jobs in addition to Far Out Parts, and we will be shutting down the business permanently just as soon as we get all of our outstanding orders resolved. In the end, the realities of the marketplace were just too much for us, and the costs we've incurred were just too much to maintain any sort of consistency. I do business with a lot of people, and let me tell you, I'd be super pi$$ed off as well. I do realize that we don't have anyone answering the phones right now, as we just can't afford it, and the constant backlog of calls makes it pretty tough for us to get back to you. If you have an outstanding order or issue for us, I promise that we'll handle it as soon as possible.
Please believe me when I say that Jason and I aren't bad guys, and we're not trying to take anyone's money. We've been horribly busy and backlogged, and at this point we're just trying to get everything taken care of.
If you have an outstanding order with us and haven't heard back, I can almost guarantee that my Far Out Parts address is being blocked by your server as spam or something, so here's a new procedure:
All outstanding orders, refunds, returns should contact me directly at my gmail address, which is anklor@gmail.com. I'll get back to you within 48 hours and will let you know the status of what you ordered. If we can't fulfill the order in a timely fashion, we'll make sure you're refunded all of your money immediately. We're still working on a bunch of back orders right now, so chances are your order is still in the mix, but if you haven't heard from us I definitely want to hear from you...
Once again, I can't apologize enough for all this. There's a lot of venom in this thread and I hope I can convince you that we really went into this with the best of intentions, and I'm going to do my best to make it right.
Apologetically,
Matt Glaser
Far Out Parts

[KI11Z]

. . . . contact me directly at my gmail address, which is anklor@gmail.com. I'll get back to you within 48 hours . . . .

Worth a try ol'mate . . . Good luck with it all . . .

[Water Boy]

Its good to see the ****ers have taken action for there problems that what ya wana see n:

[redhotadz]

bummer

thats a crap story mate, no one likes to get ripped off.

theres a company called gpc in luton england that can get all sills and most panels for mk1s, dont know if they ship this far but still worth a try. there phone number is 00441462 768500 and the fax number is 00441462 768501. i used them a while back for bits when i lived in england and alot of me mate did to. cant fault um.

never know mite work. gd luck.
(remember the ten hour time difference tho)

ad

[RedMk2Gti]

theres a company called gpc in luton england that can get all sills and most panels for mk1s, dont know if they ship this far but still worth a try. there phone number is 00441462 768500 and the fax number is 00441462 768501. i used them a while back for bits when i lived in england and alot of me mate did to. cant fault um.

Sent them email, no response. I guess they won't do oversea business.

[Golf Loon]

If you email an enquiry to a company overseas, its too much trouble.

CALL THEM with a telephone and a credit card at the ready and they will happily help.

I have ordered stuff off GPC and no matter what they tell you, they always send stuff surface mail. I got sick of waiting 3 months for things. However, everything I ordered showed up eventually and they will ship to Oz.

[Volksee77]

Thanks guys, especially whoever (i can't be bothered clicking back how lazy am i) posted the vw vortex forum bit, really appreciate it. I have now sent matt an email since they rfuse to answer thier phones and lets hope with fingers crossed i get a reply. Might see what i can do when im over in the us about some seals though, surely someone must stock them.

[DaveMack]

That's bad news, Volksee. I wonder if there's a collection agency you could contact in SF who might be interested in getting your money back (obviously ... for a fee).

Dave

[RedMk2Gti]

If you email an enquiry to a company overseas, its too much trouble.

CALL THEM with a telephone and a credit card at the ready and they will happily help.

I have ordered stuff off GPC and no matter what they tell you, they always send stuff surface mail. I got sick of waiting 3 months for things. However, everything I ordered showed up eventually and they will ship to Oz.

With email at least you have something black and white, btw I've got reply from them this morning, their price is more expensive than USA though. If anyone is interested please PM me for their prices.

[Volksee77]

success at last, managed to get ahold of far out parts and they are now very apologetic and say they will refund the money, lets hope this happens and quickly too. Thanks for all the help guys

[mnaussie]

Supplier links some may not work but here goes

Volkswagen Performance Parts

http://www.newdimensions.com (have all types of parts like kamei, hagus, neuspeed)

http://www.neuspeed.com (obviously they have neuspeed stuff like plugs, swaybars, etc….)

http://www.autolamps-online.com (HID upgrades)

http://www.abdracing.com/ (products made by ABD, bonrath, wings west, zender, etc…)

http://www.der-abt.de (a german site that offers the sweetest styling things)

http://www.amimotorsports.com/ (very good site with reiger, caractere, dietrech, mattig, etc…)

http://www.autostyle.co.za/index800.htm (the cheapest prices known to man, but they are in South Africa and don’t ship to US, good place to check out fellow Dubbers worldwide)

http://www.autotech.com/ (products like zender, quaife and euro products)

http://www.awe-tuning.com/ (have GIAC, H&R, brembo, etc….)

http://www.awesome-gti.co.uk/ (stuff like bonrath, abt, caractere, and more, located in UK)

http://www.bildon.com/ (all sorts of racing equipment, also have quaifes)

http://www.cfimotorsports.com/ (Bonrath, brembo, eibach, caractere, brospeed and more)

http://www.colour-tuning.de/ (have all sorts of products, are in Germany though)

http://www.audituning.com/english/main.asp (a European site and carry products like JE Design)

http://www.drschrick.de/ (German site, home for Schrick manifolds)

http://www.dubtechnik.com/ (have nice products for suspension, wheels, and body styling)

http://www.eiptuning.com/ (have turbo systems, transmissions, intakes and more)

http://www.electrodyne.cc/ (have many products for everything)

http://www.europartsinc.com/ (six speed transmissions, 1.8t engine parts)

http://www.eurosportacc.com/ (have a lot of products but a bit pricey)

http://www.eurospeed.ca/ (many products like blow-off valves, more stuff)

http://www.eurosporttuning.com/ (basically only brakes, mostly for Volvos)

http://www.evolutionsports.com/ (have everything, headlights, aerodynamics and at good prices)

http://www.fknorthamerica.com/ (also have a lot of products for good prices)

http://www.pgperformance.com/ (have good products and prices, headlights, body styling)

http://www.freedomdesign.com/ (Kamei, also have their own line of products)

http://www.futrellautowerks.com/ (they have many products and good prices for everything)

http://www.hofeleusa.com/ (site for Hofele products, obviously, gives good pics)

http://www.c1vw.com/ (very good Canadian site, have many products)

http://www.hpamotorsport.com/ (have turbo kits for VW and brakes)

http://www.achtuning.com/ (carry ABT, AMS, and many other parts)

http://www.tracracing.com/ (has many different VW parts, Eibach)

http://www.imperialmotorsport.com/ (have group buys and a few other things)

http://www.importvision.com (not the best looking site but have really good prices)

http://www.in-pro.de/ (German site for In.Pro headlights and products)

http://www.schimmelperformance.com/ (they do custom work with intake tubes and other things)

http://www.jms-fahrzeugteile.de (they have Golf IV parts, not sure if they have anything others)

http://www.kraftswerk.com/ (have custom transmissions)

http://www.landspeedusa.com/ (have various aftermarket parts)

http://www.machvw.com/ (have all types of parts, too much to go through)

http://www.matrixengineering.cc (have engine, brakes, suspension, transmission, etc…)

http://www.midknightmotorsport.com (have many products, have to call for the pricing and products)

http://moldynamics.com/ (have all Golf and Jetta MK3 and other parts)

http://www.newdimensions.com/ (have many different products, take a look for yourself)

http://www.ngpracing.com/ (have bonrath, hagus, kamei and other products)

http://www.o-bars.com/ (have all sorts of suspension swaybars and stress bars)

http://www.oettinger.com/ (VW styling products)

http://www.overboost.com (have way too many things to list and no place to start)

http://tuningzubehor.com (have many aftermarket parts for VW and other makes)

http://www.performance-cafe.com/ (have many products and specials all the time)

http://www.ptuning.com (have products for VW and other makes)

http://www.projektzwo.de/ (VW styling products and more, German site)

http://www.rapidparts.com/ (everyone knows them)

http://www.rieger-tuning.de/ (VW styling products and more, German site)

http://www.rmrautosport.com/ (have all types of parts for VW and other makes)

http://www.hellausa.com/ (VW lighting products and other things)

http://www.rpi-equipped.com/ (have tons of products and good pricing)

http://www.srsvw.com/ (have GIAC chips and suspension)

http://www.caractere-automobile.be (Caractere styling products for VW)

http://www.skperf.com/ (have some pretty nice aftermarket products)

http://www.estrictlyforeign.com/ (many people don’t like them but they have good products, styling)

http://swgmotorsport.com/ (UK site and have some pretty sweet products)

http://www.tmtuning.com/ (really good products and prices for everything)

https://www.techtonicstuning.com (exhaust systems and more)

http://www.vagparts.com/ (random parts for VW makes)

http://www.vf-engineering.com/ (supercharger kits and more)

http://www.jshouseofeuro.com (good products and good prices)

http://platinumeuroparts.safeshopper.com (can find random neon lights and some random parts)

http://www.vwperformancenorth.com/ (have styling parts for VW models, kind of pricey)

http://www.volksdraggin.com/ (have all sorts of performance parts, brakes, styling, wheels…..)

http://www.1552design.com/ (again everyone knows this site, good products and prices)

http://www.advancedmotorsport.com/ (good prices and products, browse away)

http://www.altramotorsport.com/ (good prices and good specials)

http://www.bbrsportsline.com/ (all sorts of classy styling products, ABT, Caractere, AC snitzer (for BMW)

http://www.europeanspeedsport.com/ (Eibach, Neuspeed, PIAA, Borla, JOM, etc….)

http://www.evolution-racing.com/ (many performance parts, not only for VW)

http://www.gmpperformance.com/ (have various VW parts, mostly Mercedes though)

http://www.hopefungautoparts.com/ (Brembo, Hella, Bosch, and more)

http://www.momentummotor.com/ (some sweet products, and good prices)

http://www.motronixmotorsports.com/ (lots of products, very pricey though)

http://www.pes-tuning.com (all sorts of products, like exhaust, shifter, etc…)

http://www.supremepowerparts.com/ (group buys a few other things)

http://www.wrdusa.com/ (VW racing, rally and road racing products)

http://www.fastaddiction.com (very good product and prices)

http://www.evoms.com/ (brakes, intakes, superchargers, and more)

http://www.zender.de/ (German styling company, very nice products)

http://www.z-engineeringusa.com/ (Supercharger kits for VW cars)

http://www.bahnbrenner.com/ (lighting, engine, styling, everything, very good site)

http://turn2usa.com (motor mounts, intakes, pulleys)

http://www.parts4vws.com (very popular sites, very good prices and products, have everything)

http://www.jrswaterworks.net (have to call for products and prices)

http://www.purems.com/ (all sorts of aftermarket products for VW and others)

http://www.goapr.com/ (turbo kits for VW, Audi, Porsche and exhausts)

http://www.ferodoracing.it/ (ferodo racing brake and brake kits)

http://8vturbo.com/ (turbo parts and other performance parts)

http://www.adrenalinmotorsport.com/ (various performance parts for VW)

http://www.advancedclutch.com (clutch kits for VW and other makes)

http://www.bonrath.de/ (Bonrath styling site, good pictures)

http://www.dietrich-tuning.de (Awesome VW styling part, German site)

http://www.mattig.de/ (Styling and Wheels for VW, German site)

Volkswagen OEM Parts


http://www.germanautoparts.com/ (a good place to get OEM parts, pretty good prices)

http://www.ecstuning.com/ (have OEM parts and wheel spacers)

http://www.futrellautowerks.com/ (they have many OEM products)

http://www.gprparts.com/ (have the basic list of OEM parts, a good source)

http://www.eurocullen.com/ (has euro parts and more, but I am not sure how to order, good pics though)

http://www.vwparts.com/ (a good place to find OEM parts)

http://www.1autobodyparts.com/ (has the best prices for some OEM parts)

http://www.partscomponents.com/ (also has the best OEM part prices, cheap shipping too)

http://catalog.thepartsbin.com/ (have most OEM parts for sale)

http://www.volksparts.com (OEM parts, a selection but not too big)

http://importpartsauthority.com/ (great prices on OEM parts)

Things to Accessorize your VDUB with


http://www.autotoys.com (amazing prices on everything like alarms, cd players, dvd players, sweet place to hook up your ride with tvs and such)

http://www.americastire.com (good place to get tires and wheels from)

http://www.avolkswagenpart.com/ (cool merchandise and stuff)

http://www.autosportvolkswagenparts.com/ (kind of like the other OEM sites)

http://www.edgeracing.com/ (have lots of wheels to pick from)

http://www.europeanplates.com (have some pretty sweet euro license plates)

http://www.tires-n-parts.com (obviously tires and wheels)

http://drivergear.vw.com/ (suit yourself up in some gear from VW)

http://www.eurowerks.net/ (euro license plates)

http://www.shgraphics.com/ (euro license plates)

http://www.germanplates.com (euro license plates)

Http://www.tmtuning.com

http://www.mjm.com

http://www.pap-parts.com

http://www.parts4euro.com

http://www.parts4vws.com

http://www.mjmautohaus.com

http://www.pgperformance.com

http://www.eurocullen.com

And this is DHills link with many many parts.

http://www.zpipedragon.com/Hom...s.htm

Hope this helps some of you out.

[DaveMack]

Volkswagen Performance Parts


Hope this helps some of you out.

Fisrt, welcome to the forum ... second ... that's a lot of work you've put in to get all of those - well done and thanks very much for contributing.

Dave

[mnaussie]

no prob, hope it helps out

I hope I can hit you guys up for some good info in the near future for my 82 westy (us built) 3d Rabbit (99.9% rust free). Just waiting to see if it is going to get in at the tech school for body work and paint (while the snow is around and its to cold to work on it in the shed). The engine is ready to roll 1.8 scirocco with a redone head (3 angle valve grind) shaved and cromed valve cover, rebuilt tranny But I also have a 4k tranny out of an 83 gti (have not figured out which one I am going to put in yet). I have many more plans but I need to get a dig camera first then I will post it.

[mk1turbo79]

Guess i'm the lucky one then, i got some new genuine pivoting 1/4 vent window rubbers from the dealer, and was warned away from FarOutParts by Brian at GTI import saying the seals didn't fit very well. He did point toward another company, but i can't remember the name. I will check after new year.

[DVR68U]

This should be cut up and made into a sticky !
mods
cheers brenton