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Phone has disappeared from RNS510/MFD

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  • Phone has disappeared from RNS510/MFD

    Hey guys,
    In our Tiguan, we've got the bluetooth kit & RNS510 head unit. Yesterday when we turned the car on - the phone option had disappeared. Like - it doesn't exist. Pressing the PHONE button on the head unit just mutes the audio. Also the phone has disappeared from the MFD. When scrolling through - it's no longer an option.

    I suspect the problem is something simple like...maybe the bluetooth unit has become unplugged or something. The voice controls still work though, but I don't know if that's hooked to the bluetooth or not.

    So what I'm wondering is - does anybody know where in the Tiguan the bluetooth module is located, just so I can check it's connections etc?

    Thanks in advance.
    My car: MY18 Arteon
    My car #2: MY22 Volvo XC40 Pure Electric
    Her car: MY22 Skoda Octavia Limited Edition Wagon

  • #2
    It could be under the driver seat depending on what BT you have. It could also be in the dash. Best would be to check it with VCDS,
    Performance Tunes from $850
    Wrecking RS OCTAVIA 2 Link

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    • #3
      Ok the issue has been fixed. The plug/wire came out of the bluetooth module. The fix was as simple as plugging it back in.

      All sorted now.
      My car: MY18 Arteon
      My car #2: MY22 Volvo XC40 Pure Electric
      Her car: MY22 Skoda Octavia Limited Edition Wagon

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