MDI Option - Is USB cable included??

[Hooksta_v1]

I've just picked up my new car which has had the MDI fitted by the dealer. In the VW brochure it list the MDI as "fitted in the glove compartment and supplied with USB connection cable". The dealer now wants to charge me $85 for the cable which I expected to be supplied.

My dealer is making a habit of misrepresenting the features of the car so I don't necessarily believe what their saying.

Has anyone who has had a car delivered recently with MDI fitted received this cable without having to pay extra for it??

[572]

My understanding is that the USB cable is included at no charge. I had mine swapped for the iPod cable free of charge prior to delivery.

[Golf_R]

I collected My R on Friday and the dealer fitted the MDI cable as part of the Sterio demo. They but the usb cable in the glovebox. So you should have both cables.

[Hooksta_v1]

Thanks for the replys. From my experience with this dealer I'm not surprised with what you're saying. I've sent a letter to VWau asking them to confirm what I should be recieving and I'll be adding it to my list of things to be rectified.

[ozgti]

You should get the USB cable gratis. The Ipod cable is the one everyone has a bitch of a time getting thrown in! I wish my mdi was in the glovebox. I like my centre armrest cubby hole!!!

[shakespeare]

USB and iPod cable included with my MDI

[AdamD]

The USB cable is included with the MDI - factory fitted or dealer fitted. If the dealer suggests it's not included for dealer-fit, then tell them you should be charged less for the MDI!

The iPod cable is an extra here in Aus, and I had to pay for mine. In the US the situation is reversed (iPod cable free, USB cable a charged extra).

[fergus]

I concur with AdamD. Also note that the USB cable does not support iPods plugged in using normal Apple iPod usb cables that come with the iPod. You must use the VW iPod cable. the only devices that work on the VW USB cable are USB memory sticks and other USB mp3 players.

[Pepe]

I got the US deal I guess... negotiated for the iPod cable to be included instead of the USB one when I bought my Golf.

[peedman]

Dang no wonder my ipod didnt work! So im guessing the ipod cable is $85 as well?? I have the USB cable from my delivered gti but im after the ipod one

[Pepe]

Could always try fleabay or one of the US parts places, but shipping might be a killer...

[dave_r]

USB and iPod cable included with my MDI

Ditto. Didn't even spec MDI, but it was there with both cables included. Don't use it other than to charge my mobile with the USB adapter!

[Hooksta_v1]

Hey guys got this reply from VWA this afternoon....


"Thank you for your recent e-mail enquiry.

We can confirm that when the MDI has been provided as a factory fitted option a USB cable is part of the option.
When fitted as an accessory option MEDIA-IN does not come with a connection cable and is required to be purchased separately.

Kind regards
Volkswagen Customer Care"

Is it just me or is this plain stupid?? These are the little details you don't find out until after you've waited 4 months for your new toy. My car was built to order but the dealer choses where the options are fitted, of course he chose to fit the MDI himself so guess who’s expected to pony up another $85 for a cable??

[99_FGT]

Did you order MDI when you ordered the car, or after? Did you specify you wanted the dealer fit one?
If you specced MDI when you ordered the car, what you get with the kit shouldn't be any different. Post delivery I can sort of understand...
Al..

[Hooksta_v1]

Ordered the MDI when I ordered the car, the dealer decided where the options got fitted. There was no mention of any of this prior to the sale so took it that I'd get the cable as per the sales brochure. Of course after a 4 month wait and after shelling over the cash, I asked where the cable is all of a sudden I get to hear the small print (not written ANYWHERE).

Interestingly one of the guys I ride track with who took delivery from Peninsula VW of a new Passat the same week with dealer fit MDI got the cable. Maybe they have an understanding how to achieve customer satisfaction...

This all sounds a bit tight complaining about a $85 cable but I want to load the latest firmware (something I would have thought the dealer would take care of) to get rid of the glitch at the start of songs, now I have to pay for the privilege.