RNS 510 Maps and Firmware upgrade

[MrVW]

I need to get my hands on maps (V2 is fine, doesn't have to be the latest and greatest) for my RNS 510. Considering I bought the thing fair and square back in 2008, however didn't receive the maps CD/DVD (despite a massive fight with the dealer), I am very much interested in obtaining the maps without a cost. Any advice? My intention is not to directly ask for anything illegal or against the rules, I am just trying to avoid paying for something I have already paid for, but wasn't delivered by the dealer

On a similar note, with relation to the latest RNS 510 firmware that I am very interested in upgrading to, is there any more general advice? What are the main selling points for upgrading to the latest and greatest Firmware, aside from support for higher capacity SD cards - my main Firmware upgrade driver at this point in time.

Thanks in advance - from a very new forum user.

[MrVW]

I have obtained some Whereis maps, the latest firmware, and am going to attempt to update tomorrow. Wish me luck. If all goes well, I will be able to offer very good advice on where/how to obtain RNS 510 maps at a VERY minimal cost.

[blutopless2]

disappointing that you didn't get the disc when you bought the car. when we picked up our tig a few months ago i asked before picking up the car about the discs... they stated that they don't order them when they order the car but wait till the car has arrived and ready for delivery as they know the discs will "go walkabout" if they are ordered at the same time as the car and left sitting around the dealership.. as part of the car handover they actually installed the maps whilst going over the cars features and controls and then gave me the disc before leaving.

[MrVW]

It sounds like your experience has been far more positive than mine, it’s good when car dealers do what they’re meant to! I was pretty upset with my VW dealer, Chatswood Classic Cars, when they fitted the Sat Nav and didn’t give me a disc. I bet they sold it on Ebay for 200 bucks!

[tibbarjack]

Hi MrVW. I am new to VWWatercooled. I am looking to upgrade the maps in my RNS510 as well and will be very interested in hearing of your success. Please keep us informed.

[ctan]

My car was delivered without the accompanying CD/DVD. I did not think to ask for this thinking it came installed on the RNS unit. I am curious if there is anyone out there who received their RNS 510 unit with the accompanying CD/DVD from their dealer?

[AdamD]

My car was delivered without the accompanying CD/DVD. I did not think to ask for this thinking it came installed on the RNS unit. I am curious if there is anyone out there who received their RNS 510 unit with the accompanying CD/DVD from their dealer?

Mine did - but then I explicitly asked for it, and it wasn't actually supplied at the same time as the car, but rather a few weeks later once the dealer had stock available.

[ctan]

Thanks for that. I am going to bring this up with the salesperson here and see what happens.

[ctan]

Adam, just one more question - What is on the CD/DVD? I am guessing it is the firmware including the maps.

[phantomcamel]

response

In the old Sat/Nav the disk needed to stay in the system. In the RNS510 this is no longer necessary & it will just take up the spot of a CD/DVD. Once it is loaded the disk is essentially a glorified coaster to the vehcile owner, however (!) you are fully entitled to it & it should be given to you. You could of course leave the disk with the dealer under the condition that they allow you to update the system a year laster or so free-of-charge

[AdamD]

Adam, just one more question - What is on the CD/DVD? I am guessing it is the firmware including the maps.

Good question, I haven't actually looked at the content of the disc, as the data was preloaded by the dealer before delivery.

AFAIK (and Maverick or another RNS expert would be best to answer this one), the disc only contains map data, derived from the Sensis release. Firmware is obtained elsewhere and installed by alternate means.

[ctan]

I called the dealer today and he said he would prepare a disc for me. I gather it is a cases of you don't ask, you don't get.

[dArK5HaD0w]

when u order a factory fit sat nav, the dvd for ur car is not sent out by vw until the car has been received by the dealer.
its a security thing.
apparently a number of dvds, during transit, went "walkabouts" from new cars, when left in the glovebox or boot.

so now, the dvd is sent separately, after they (factory) gets acknowledgment from the dealer that they have received the vehicle.
usually arrives a week or two after the dealer has possesion of ur vehicle.

that's why 8 out 10 times u'll drive out without a dvd.
the dealer should tell u that he'll b in touch with u once he/she receives the dvd, for ur collection.

[ctan]

Hi MrVW,

How did your upgrade go with the Whereis maps? I am sure I am not the only one who is interested to know.

[CSR]

I'm also very interested in knowing...I can't even find anywhere online for someone SELLING the disc...what's the go!?