RNS510 Maps Version 3

[Mk6 Golf]

Hi all,

I've read many of the RNS510 discussions posted on this forum and have decided it may be beneficial for those who have an RNS510 (or are planning to get one) to start a new thread dedicated to the new (almost here) Map Version 3. I also hope this thread may assist people to resolve issues with Map Version 3 (if any).



The following information would be very helpful on this thread:

• When will Map Version 3 be officially released by VW Australia?
  
  
• What new features (if any) will Map Version 3 have (as compared to Map Version 2) or is it just simply new map data?
  
  
• How much will Map Version 3 cost, if purchased outright with a new RNS510 system? (I'm assuming nothing as would come with system)
  
  
• How much will Map Version 3 cost, if purchased as an upgrade for an existing RNS510 owner (I hear prices ranging from $300 to $1,200!?!)
  
  
• How frequently can we update Map Version 3?
  
  
• How will the update of Map Version 3 be handled, e.g. via downloading from Internet or via some small fee subscription service?
  
  
• What are some of the key technical details for Map Version 3, if any.
  

I’m sure there are more questions regarding Map Version 3, so feel free to post them all here..

Thanks..

[Swallowtail]

It's the MAPS V3, not the RNS510 V3. Are you OK if I change the title of the thread?

[Mk6 Golf]

RNS510 Map Version 3

It's the MAPS V3, not the RNS510 V3. Are you OK if I change the title of the thread?

Sorry, I didn't realise the difference. Yes, Swallowtail can you please correct the thread title to "RNS510 Map Version 3" as the intent is to have somewhere where we can all post specific questions and answers, discussions etc, pertaining to the (long awaited and still overdue) new "Version 3" maps

Also, I'll edit my first post so it reflects we are talking maps only, not firmware.

Thanks.

[Mk6 Golf]

Maps Version 3 for Free!

• How much will Map Version 3 cost, if purchased as an upgrade for an existing RNS510 owner (I hear prices ranging from $300 to $1,200!?!)

For me = FREE = $0.....

Confirmation from my dealer today that I will get V3 for free, complimentary, regardless of when Volkswagen Australia release V3.

Excellent!!

That's made me VERY happy.. But, I don't think they'll give me the disk

[BlackSuperb]

Re: RNS510 Maps Version 3

Did anyone who got their Skoda through Steve Jarvin Skoda get their disks when they took delivery of their new car fitted with a Columbus Nav?



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[Swallowtail]

For me = FREE = $0.....

Confirmation from my dealer today that I will get V3 for free, complimentary, regardless of when Volkswagen Australia release V3.

Excellent!!

That's made me VERY happy.. But, I don't think they'll give me the disk

No disc supplied = illegally installed copy.

[Mk6 Golf]

Illegal?

No disc supplied = illegally installed copy.

Illegal, surely not!?! ...I got an email from the dealer stating:

"At a future point in time, when Volkswagen release V3 software for the RNS510 we will
be offering that particular version of software to our Volkswagen clients, who return
for service, as complimentary update installation.(No CD)"

Surely a dealer wouldn't risk losing their job by doing something blatantly illegal, would they?

[Swallowtail]

Illegal, surely not!?! ...I got an email from the dealer stating:

"At a future point in time, when Volkswagen release V3 software for the RNS510 we will
be offering that particular version of software to our Volkswagen clients, who return
for service, as complimentary update installation.(No CD)"

Surely a dealer wouldn't risk losing their job by doing something blatantly illegal, would they?

LOL... the license Terms on the map are clear as crystal. Single user license per disc. Therefore for each install they must have a separate disc. Why would they not give you the disc if they have one for each install?

[Highlander]

Map Licence - A note of caution

LOL... the license Terms on the map are clear as crystal. Single user license per disc. Therefore for each install they must have a separate disc. Why would they not give you the disc if they have one for each install?

Are you sure that this is correct? The discs supplied to end users certainly carry the single user condition on the packaging.

It could be the case that dealers do have a master copy which has different conditions allowing them to place the data on more than one machine/RNS510. Still however not a reason not to supply the map DVD if requested. I can understand dealers not supplying map DVD if not requested and probably over 95% of owners will never take the map DVD out of its protective jacket.

You will have probably noticed that, when you buy a new computer with the operating system already installed, you may have received the operating system discs in an unopened and sealed package. Computer manufacturers sometimes do have their licensed OEM discs which allow them to use the same discs over and over on different machines - and then they supply a new copy of that software to the end user with the new computer (which is the licensed copy that needs to be used in future changes/reformats etc). The discs supplied to the end user carry the license conditions applying to those discs.

Just a thought before we categorically state that the map software has been illegally installed if the end user is not supplied with a copy of the map DVD. It could be legally installed and the dealer just too lazy to get the customer's copy DVD from VW (as Dermot has advised they have to be requested by mail from VWA), After all, it is for all intents and purposes a "backup DVD" for most of us.

I only asked for mine when I learned about updating firmware and read that there was a possibilty that the upgrade could lose map data and require re-installation.

The offer of dealers to upgrade V2 to V3 free of charge is certainly something to look forward to. Same offer was made to me when I questioned my dealer about supply of the V2 Navigation DVD back in November 2009.

This attitude is something of a reverse direction for me. Does show I suppose the value of informed "debate" on this forum which takes account of input from a number of forum members, including dealer representatives and allows me to change my opinion armed with more knowledge (and with more time to actually think about what I wrote previously).

[Mk6 Golf]

Still confused!

License Terms on the map are clear as crystal. Single user license per disc. Therefore for each install they must have a separate disc.

This makes sense to me, therefore the dealers (or someone) must have one set of "paid for" disks for each RNS510 system with maps. After a lot of questioning, the dealer "...emailed Volkswagen requesting that they supply us (the dealer) with the factory CD assigned to your (me!) vehicle. On receipt, this CD will be forwarded to you (me)."

Why would they not give you the disc if they have one for each install?

It looks as though they don't actually have them, so need to go back to Volkswagen and ask for them. Very silly, if you ask me. How hard would it be to just place the DVD packet in the glove box, just like the manuals, etc.. Clearly there must be some reason why the don't do this. I'd love to know what there reason is, because it defies logic and just makes the whole process confusing and annoying, for me that is.

I can understand dealers not supplying map DVD if not requested and probably over 95% of owners will never take the map DVD out of its protective jacket.

True, but wouldn't it all be a lot easier if the disk package was in the glove box the same as the manuals etc.. Why is this not the case? I for one would love to know the real truth behind that! This has just made me more suspicious after all my run-arounds!

Just a thought before we categorically state that the map software has been illegally installed if the end user is not supplied with a copy of the map DVD.

OK, so when the dealer says to me "...we will install the new Map V3 (when it comes out) but not give you the disks, because if we gave you the disks then we would have to purchase Maps V3. This way, we just install the data (hush hush) to make our loyal customers happy." I'm not sure about you, but this does NOT sound legal to me. But, I may be wrong, so am not accusing anyone. Still, it would help if we knew the true, once and for all. So, that said, I have asked Volkswagen Australia direct "why dealers would install Maps V3 (for existing customers, not new sales) but not give us the disk?". I am still waiting for a response.

The offer of dealers to upgrade V2 to V3 free of charge is certainly something to look forward to. Same offer was made to me when I questioned my dealer about supply of the V2 Navigation DVD back in November 2009.

Yes, for me as an end user this is something to look forward to. BUT! Would you still be happy if this was done so illegally, or would you (like I guess many would) just turn a blind eye and say thanks?

Maybe, with some hindsight, if the map data was better priced (i.e. a lot cheaper!!) then I'm sure there would not be an issue.

Food for though.

Does anyone out there know the answers to some of these queries, or can shed some more light?

[Mk6 Golf]

Post Item #10

Mk 6 Golf, you seem to have a problem...

Actually, I don't have a problem. It is hard to recognise sarcasm sometimes, without the oral sounds and visual body language to support said sarcasm. To me, the initial post didn't seem "clear to all and sundry" that the post was in the wrong thread. I'm new to forums in general, not just this one, and am still learning about the versioning of the RNS510 system hence I asked the follow-up question. Oh the joys of non-visual communication, always likely to piss someone off or upset someone when no malice was ever intended. What fun this is.

Anyway, back to topic, I'd love to hear if anyone can help me out with Post Item #10 above. Does anyone out there know the answers to some of these queries, or can shed some more light? Thanks.

[Swallowtail]

VW Australia have advised me the official definitive position is:

"...our dealers are required to hand over the discs at the time of purchase and the customer is responsible for the purchase of new discs as required."

There is no OEM version, licenses are single END user per disc, and a disc is required for each install, which then becomes the property of the end user.

[Mk6 Golf]

Thanks. A good start.

VW Australia have advised me the official definitive position..

Thanks Swallowtail. Although I'm still waiting for them to get back to me, it's good to know what their "official definitive position" is. Thanks for your time in tracking this down. Much appreciated.

Now we've cleared up that part, back to the original thread. If others out there know of:

• When will Map Version 3 be officially released by VW Australia?
  
• What new features (if any) will Map Version 3 have (as compared to Map Version 2) or is it just simply new map data?
  
• How much will Map Version 3 cost, if purchased outright with a new RNS510 system? (I'm assuming nothing as would come with system)
  
• How much will Map Version 3 cost, if purchased as an upgrade for an existing RNS510 owner (I hear prices ranging from $300 to $1,200!?!)
  
• How frequently can we update Map Version 3?
  
• How will the update of Map Version 3 be handled, e.g. via downloading from Internet or via some small fee subscription service?
  
• What are some of the key technical details for Map Version 3, if any.

...then let us all know.

Cheers.

[Swallowtail]

• When will Map Version 3 be officially released by VW Australia?

My local dealer's parts department (thanks Sara) checked this yesterday, and as of now they have no official information on this.

• What new features (if any) will Map Version 3 have (as compared to Map Version 2) or is it just simply new map data?

New map data, and also some extra features - I believe voice control of destination entry. Possibly also speed limit data for display by the new firmware.

• How much will Map Version 3 cost, if purchased outright with a new RNS510 system? (I'm assuming nothing as would come with system)

Buying an RNS510 from a dealer, the maps should come included.

• How much will Map Version 3 cost, if purchased as an upgrade for an existing RNS510 owner (I hear prices ranging from $300 to $1,200!?!)

As it has not been released, who knows, but V2 is $1100 - $1200.

• How frequently can we update Map Version 3?

The only way you can update it with mapping data is to wait for the next release - V4, whenever that comes...

• How will the update of Map Version 3 be handled, e.g. via downloading from Internet or via some small fee subscription service?

There is no update service available that I am aware of.

• What are some of the key technical details for Map Version 3, if any.

Whereis V16 maps, and some features as noted above...

[Highlander]

Your Navigation DVD

VW Australia have advised me the official definitive position is:

"...our dealers are required to hand over the discs at the time of purchase and the customer is responsible for the purchase of new discs as required."

There is no OEM version, licenses are single END user per disc, and a disc is required for each install, which then becomes the property of the end user.

Can anyone who received their DVD at delivery remember whether the DVD case was sealed or unsealed?