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crash repairs in adelaide?

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  • #16
    Any news? Did you end up getting it back today as hoped?

    Cheers.

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    • #17
      hi all.

      time for an update. I got my car back from glenelgs. And I brought it back the next day due to 2 issues.

      1. when the door opens, it squeaks/creaks. I took it back. They were polite, greased it up and said see how it goes. Its now been about 2 weeks and still squeaky. Not sure what they can do to fix it, but the other side definitely does not squeak. Even tho it pains me to say so, I would even give them the car back for a while for this to be sorted out.

      2. The car seems to pull to the L. Although I know its supposed to pull to the L a little, it seems a bit too much. I have an appointment with solitaire tomorrow for them to review the alignment. I wasnt sure maybe it was new parts on the R, so it was unequal, but in 2 weeks i would have expected this to improve as the parts get worn in.

      I will post back again with more updates. At this stage I am a little ambivalent. I had a previous car repaired at Cafasso motors, who are a mercedes repairer who did a good job previously. Both Glenelg crash and Solitaire have been professional and polite. The only difficulty is that Glenelgs is not that close to my place.

      Hope this is giving people an idea about both these places. Will post more updates as I go on.

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      • #18
        Thanks for the update - re. pulling to the left, have the wheels been aligned since the repair?

        Cheers.

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        • #19
          That's a pretty good end result for a repair; I'd be happy about it (not that you're not, i'm just saying )

          Those issues should be easily fixed, and I'm sure Glenegls will be willing to help you out. They sound pretty cool.

          Good luck!
          Mrk Detailing, premium automotive detailing. Paint correction/protection specialist. PM me

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          • #20
            Hi all,

            I took my car to solitaire's re: the alignment. They said one of the tyres had some kind of radial fault. Apparently this randomly happens to tyres. And can happen to any tyre. They couldnt do much about it, and says that it is wearing fine. However they did swap the tyres around so that the end result is that it is more straight.

            After driving it now for a few weeks, it does seem to be more straight, however still not perfect. But maybe i am being picky.

            Also they were good enough to have a look at the door, and said one of the retaining bolts was loose and fixed it up. So that was great. Except that it started to squeak again. Although strangely enough, these seems to only happen when the car warms up. When it is cold there is no squeak? Maybe it happens to be a heat related phenomena.

            On the bright side, solitaire's rang me up about a week or so after, as a courtesy call, which was very nice of them. I told them I was still not completely happy and they said to bring it back. Excellent service.

            My car also happens to be due for servicing, so i'm not sure whether I will just book it in for a service as well. Although I guess even tho it was recently repaired, doesnt mean that they would have serviced it right?

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            • #21
              They wouldn't have serviced it, no.

              Mate, a squeaky door mechanism needs a bit of grease to stop squeaking..it's not hard
              Mrk Detailing, premium automotive detailing. Paint correction/protection specialist. PM me

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              • #22
                ok. its been a couple of months down the track now. All seems fine with the car. Got the car serviced at solitaire and they sorted the squeaking. Altho they did offer to replace my windscreen wipers which apparently were not working well for a modest $100. which i refused.

                Overall Impressions

                Solitaire - very professional. good follow up. very busy tho so can take a while to get an appointment.

                Glenelgs - Yes I do think they did an excellent job on the body. I've walked around the car numerous times and all appears nice symmetrical.

                So I think in the end they both did quite a good job. And would recommend.

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                • #23
                  Originally posted by hibijibis View Post
                  i have heard that glenelg crash repairs are an authorised repairer. anyone got any feedback from these guys?
                  yes they were pretty good... were a bit late with original time gave me missed call and then SMS to pick up a bit late
                  His: Golf6 5door GTI DSG Carbon Sunroof MDI and 18" Drag rims + sticker that gives extra horse power
                  Hers: Skoda Kodiaq Tech/Lux pack and sunroof

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                  • #24
                    Sorry to dig up an old thread here...

                    I was involved in a small accident last night Front end of the Golf has some damage and needs to be fixed. I'd heard previously that Glenelg Crash Repairs were good. They have now changed to Specific Prestige and are based at Keswick instead of Glenelg.

                    Is anyone, firstly, aware of this change and secondly, have any experience with them? My insurer is Shannons and both them and Solitaire recommended I take it there.
                    MY07 GOLF GTI
                    5-Door l Tornado Red l DSG l Leather l Xenons l MFD2 l TCP T.B.E l DNA stage 1

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                    • #25
                      I have, and would use again, Cafasso's. True professionals.
                      Cheap, Fast, Reliable. Choose two.

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                      • #26
                        There are a lot of crash shops out there that are dodgy, this may be quality of work, workers being ****heads in other peoples cars and so on. I have worked for 4 crash shops so far and 1 of those 4 I found to be dodgy. I know of many dodgy shops out there but I'm not gong to name names incase someone on here works there or knows someone who does.
                        But I also know of a few very good crash shops. My Paint lecturer says "I would get my car fixed there" and he is the fussiest person i know.
                        So a few places that I think are excellent are:
                        -Cassanova Crash
                        -Vassallo Crash
                        -Specific Prestige (I know a painter who works there and is absolute quality)

                        Ou of those 3 I have worked for one, I'm not mentioning the others. Not saying there terrible shops, my current workshop is actually very good. But we are a holden dealer and rarely work on much insurance work with other car companies.
                        I work on brand new holders with under 5kms on the clock, so id say we know what were doing.
                        99 MkIV GTI

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