Traffic Jam Assist

[mrd]

So what is the hardware and software version now that it's done on your systems? And what were the campaign codes that you got done on your cars?

[mrd]

Heard back from the dealer. Yeah... the patch wasn't done due to a problem with the Skoda upgrade server. Booked in to get done a week on Friday.

[Enobar]

Doesn't that drive you nuts? Why not actually just tell you that when you picked the car up?? Would save a lot of confusion..

[mrd]

You better believe it does.

Especially since he got back to me with "as you were told at the time".... no I wasn't. And if they knew at the time the patching hadn't been done, why does the invoice say "Campaign carried out".

I said to him that should be a concern to you that you invoiced me for work you said was carried out... which wasn't. That it was $0 cost is neither here nor there. What I didn't say to him but which I hope he realised is obvious is how the hell can I trust a dealer that says they've carried out work on the invoice when they haven't?

I made your point to him as well: if I had been told at the time I would have been frustrated but understand these things can happen when talking software and updates. I wouldn't have been happy but would have understood. As it so happens I am now deeply suspicious of this place and their 'ethical' practices. Not a good first experience.

At least because they screwed up - and at my suggestion - I get a loan car out of it for my next visit instead of having to do buses and arrange lifts to/from work which made life awkward.

[Ozsko]

Cross posted, ignore me.

[cyberkank]

You better believe it does.

Especially since he got back to me with "as you were told at the time".... no I wasn't. And if they knew at the time the patching hadn't been done, why does the invoice say "Campaign carried out".

I said to him that should be a concern to you that you invoiced me for work you said was carried out... which wasn't. That it was $0 cost is neither here nor there. What I didn't say to him but which I hope he realised is obvious is how the hell can I trust a dealer that says they've carried out work on the invoice when they haven't?

I made your point to him as well: if I had been told at the time I would have been frustrated but understand these things can happen when talking software and updates. I wouldn't have been happy but would have understood. As it so happens I am now deeply suspicious of this place and their 'ethical' practices. Not a good first experience.

At least because they screwed up - and at my suggestion - I get a loan car out of it for my next visit instead of having to do buses and arrange lifts to/from work which made life awkward.

My Skoda dealer here in SA gives out loan car (brand new skoda Fabia) for every service / repair / recall. I thought it was part of Skoda ownership?

[mrd]

I thought it would have been too but the woman I dealt with initially said no loan car for a recall, only services. Hrm.

Feels pretty substandard. A tiny saving for them with a BIG impact on my impression of them. (Never mind what has happened subsequent to that)

[Andysuew]

So what is the hardware and software version now that it's done on your systems? And what were the campaign codes that you got done on your cars?

Hardware is 050 and software is 0836. This hasn't changed since I took delivery of the car. Campaign codes is something it don't have. The dealer never gave me any paperwork or invoice when I collected the car. When was the last time you didn't get any paperwork from a dealer ahh, never!!. Another reason i didn't think that they had performed the upgrade.

All I can say is unless I have a warranty issue that I need sorted out, the dealer will not be getting any further business from me. There are some specialist VW workshops on the Gold Coast which have great reviews so these guys will be getting a new client in the next few months.

[Andysuew]

Yeah, forums are a godsend for car owners - many dealers I'm sure see them as a curse though... the good ones should use it as a resource.

Just curious about your signature though - what do you mean by "full LED conversion?" Did you change your Xenons to LED or just the everything else? I've done the door courtesy lights, glovebox, boot lights & reverse lights. Haven't done indicators yet and I am in the process of doing fogs but I'm having huge trouble with removing the access caps. Plan b is to use ramps and remove the plate to get access from below.

Every lamp has been converted to LED except for the Xenon headlights. These work perfectly fine from a brightness point of view. With the fog lights, the covers came off fairly easily. It only took 10 mins to change over both sides. Good luck with your fog lights, hope you don't have to put too much effort in to change them out.

[Ozsko]

I need some hard evidence that TJA was activated in Skoda Superbs after they have been sold to present to VW, has anyone got anything on paper that could be used as that evidence. Forum chatter and gossip is like a red rag to a bull where dealers/manufacturers are concerned so a link to here is not evidence unfortunately.

[bego9]

Service dealer fixed this TJA as part of the recall but they still unable to fix 'acoustic confirmation' that I requested.
This updated TJA is much better than before but I feel the warning reminder comes up faster than before.
Also I experience a couple of times that it doesn't break as earlier as before when there is a car in front. It breaked too close to the car in front even though I set the distance the lowest two.

[Vexed]

I finally got the recall flash done for the Adaptive Lane Guidance and it works perfectly. With ACC engaged, the Lane Assist stays green right down to nearly 5kph. The active steer is more fluid than before and keeps the car in the centre of the lane compared to bouncing of the line markings.

The dealer didn't switch the system on via the infotainment unit so at first I didn't think they had done the upgrade. Mind you they didn't even mention anything about controlling via the infotainment system, so I suspect they really didn't understand what they were doing.

It was only the information supplied via the this & Briskoda forums that I knew it had to be selected to operate.

Hi Andy,

Did the below recall campaigns fix TJA in your car?
CAMPAIGN 91Q4 - Signal Amplifier
CAMPAIGN 96F4 - Update Camera Control Unit

I went to the dealer today and asked about TJA, they didn't seem to know what's wrong with TJA, but they mentioned the above campaigns. Is there anything else I need to tell them about?

Thanks.

[Andysuew]

Hi Andy,

Did the below recall campaigns fix TJA in your car?
CAMPAIGN 91Q4 - Signal Amplifier
CAMPAIGN 96F4 - Update Camera Control Unit

I went to the dealer today and asked about TJA, they didn't seem to know what's wrong with TJA, but they mentioned the above campaigns. Is there anything else I need to tell them about?

Thanks.

Nope, those two will do it. Just remember to switch it on in the infotainment system. Don't trust that the dealer has done it for you.

[Vexed]

Nope, those two will do it. Just remember to switch it on in the infotainment system. Don't trust that the dealer has done it for you.

Thanks mate
Booked it in for next week... They will check the sunroof problem as well... Will see if they can figure it out or not.

Sent from my LG-H990 using Tapatalk

[Vexed]

Thanks mate
Booked it in for next week... They will check the sunroof problem as well... Will see if they can figure it out or not.

Sent from my LG-H990 using Tapatalk

I can confirm the below recall campaigns have fixed TJA
CAMPAIGN 91Q4 - Signal Amplifier
CAMPAIGN 96F4 - Update Camera Control Unit