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My Manual Diesel RS recently had its service at my local VW dealership. At the time of booking it in, the dealer was told it was a manual & a diesel, yet he initially quoted my the DSG service cost. Once I corrected him, he gave me the much better price.
On arrival at the dealership, the job card was still for an auto/petrol Octavia, which I noticed when the asked me to initial the price. Again I pointed out that I have a manual/diesel car (which was on the vehicle details section of the card) and I would not sign for a quoted DSG price. After some huffing the correct job car was prepared, which I happily approved.
The 60,000 service for a manual Octavia should be about $800, the cost for a DSG car is about $1300. It's a nice little earner for the dealership if the customer pays no attention.
I mentioned I had a diesel in the post, as the work completed summary recorded that the spark plugs were changed!
At least they didn't charge me for them.
On arrival at the dealership, the job card was still for an auto/petrol Octavia, which I noticed when the asked me to initial the price. Again I pointed out that I have a manual/diesel car (which was on the vehicle details section of the card) and I would not sign for a quoted DSG price. After some huffing the correct job car was prepared, which I happily approved.
The 60,000 service for a manual Octavia should be about $800, the cost for a DSG car is about $1300. It's a nice little earner for the dealership if the customer pays no attention.
I mentioned I had a diesel in the post, as the work completed summary recorded that the spark plugs were changed!
At least they didn't charge me for them.
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