1st Service - 15k on the Octavia and Octavia RS!

[GTR27]

I'll prob reach the 15K/12month right on 12 months. Dont really want to go back to only brisbane dealer ($400+ for a service!). Got a bluefin off jmac, thinking about going to him. I'm in the centenary suburbs and would like somewhere as convenient as possible.....any suggestions?

[hmoon101]

I'm in Melbourne and reaching 12m/15k 1st service soon, too. As the original dealer I bought my car has gone out of business for Skoda brand (Bayford in Preston), I may have to take my car to other dealer but wonder if I also can take my car to other VW specialists such as Volkwerke, etc,.

Could anyone here kindly advise where I need to take my car for the 1st service? I live in eastern suburb, about 15km east from Melbourne CBD and don't mind taking my car to anywhere as long as a loan car is provided and warranty is not void.

[woofy]

Try Richmond Skoda...or Volkspower in Burwood East if you want an independent. The first service is pretty cheap at Richmond if you do that amount of kms.

[BluChris]

If you want to go with dealer servicing Richmond Skoda is probably your closest. They are in Burnley near the station and tram outside the door. They also have loan cars but you need to book well in advance. I find they are fine for servicing, less good at finding and fixing issues like rattles. They seem to be a little variable with their costing, so look for the thread on servicing costs here. You should also ask for a quote up front.

Providing the servicing is done per the manufacturer's handbook there should be no warranty implications for using a non-Skoda mechanic if you prefer.

[hmoon101]

I had my first service on my 118TSI wagon and paid around $380.00 to Richmond Skoda.

Overall, the service was ok but I end up having few greasy finger prints left on light colour interior trim. I will try some Meguair's stuff on them later.

One thing I couldn't quite understand was, the engine oil they put in was Castrol Magnatec Pro 10W-30 semi-synthetic which I wouldn't put at all cost only if I had a choice. And they charged about $150 for that oil.
As I've been topping up my car with Penrite full synthetic 5W-30 and still have 3.5 liter left in the bottle, I am a bit concerned if I can still top up with this oil or not.

BTW, when I asked about the extended warranty with Allianz as mentioned on Skoda's website, I was told that there is no such thing as extended warranty for Skoda, but only for Audi. I assume that he was referring to proper factory warranty, but I don't know.

In general, I am not too impressed with the service and seriously questioning myself why I didn't take my car to other VW specialists.

[woofy]

Thats weird, they normally use a dealer only VW grade oil, never seen Castrol semi synth used before only Castrol SLX OE.

Extended warranty I asked them only just recently, its $1800 for another 3 yrs, and they are also going to offer an aftermarket one of $800. All VAG cars seem to have the same warranty here. Apparently SKoda only provide a warranty for a year the rest is VWA.

THere are a lot of newbies at that dealers and apparently they are using it as a training ground for the rest of teh Zagame group...including the mechanics.

[brad]

Overall, the service was ok but I end up having few greasy finger prints left on light colour interior trim. I will try some Meguair's stuff on them later.

That's not acceptable at all.

One thing I couldn't quite understand was, the engine oil they put in was Castrol Magnatec Pro 10W-30 semi-synthetic which I wouldn't put at all cost only if I had a choice. And they charged about $150 for that oil.

Magnatec Pro range is full synthetic IIRC.
One of the Magnatec Professional offerings (C4??) was at least 502.00 (I thought 504.00) but I can't find the TDS online anymore. $150 is about $100 too much for 502.00 & $60 too much for 504.00. I'd question their charges if it was me.

As I've been topping up my car with Penrite full synthetic 5W-30 and still have 3.5 liter left in the bottle, I am a bit concerned if I can still top up with this oil or not.

It will be fine. carry on as before.

BTW, when I asked about the extended warranty with Allianz as mentioned on Skoda's website, I was told that there is no such thing as extended warranty for Skoda, but only for Audi. I assume that he was referring to proper factory warranty, but I don't know.

use the contacts on the extended warranty thread

[hmoon101]

Thanks for the input guys.

[GTR27]

Do you have to use a dealer to be eligible for the extended warranty? (i mean the factory 1800 for 3yr extension one)

[brad]

Do you have to use a dealer to be eligible for the extended warranty? (i mean the factory 1800 for 3yr extension one)

Nope

Best you read the PDS rather than believe randoms on the interweb