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I have a new 2015 Jetta and since the day I bought it 6 weeks ago the Cruise Control doesn't work properly, after taking it back to the dealers many times they have found out that during manufacture that the wrong CC module was put in. Hopefully soon my car will have the new module put in and my CC will work as it should. According to my dealer there's quiet a few cars out there affected it's just that not many people use this feature to find out.
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Had this happen once with my Bora, CC module was accidentally disconnected. I would be lost without it as I set the CC for my freeway trips daily. Hope it is fixed soon for youMY19 Polo GTi 2.0 DSG
Previous VW cars:MY16 Polo GTI manual, 2007 Jetta 2.0 TDi manual, 2001 VW Bora V6 4-Motion - flooded away -
oh no ! I just ordered a 2015 Jetta last weekend.... still waiting for delivery.. but I never use the Cruise Control anyway... i cant really use it in Sydney traffic anyway
Current 2023 T-Roc R-Line 140TSI | Past 2015 Jetta Trendline 118TSIComment
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Well I use my a lot on Highway driving and also in the ever changing speed zones in suburban areas. It's been 4 months since I first reported the fault in my car but I'm still waiting for VW to come up with a fix. Just make sure with your new car that it's working before you sign off on it, a good chance it won't be working.Originally posted by jake85 View Postoh no ! I just ordered a 2015 Jetta last weekend.... still waiting for delivery.. but I never use the Cruise Control anyway... i cant really use it in Sydney traffic anywayComment
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4 months and still no fix OMG.... yeah for sure I'll be checking the cruise control before handing over my cheque.Current 2023 T-Roc R-Line 140TSI | Past 2015 Jetta Trendline 118TSIComment
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Sorry to hear about your problems!
I am onto my second Jetta now and both have been faultless!!!
Have faith that it will be fixed, the car is under warranty...MY18 VW Passat Alltrack Wolfsburg Edition + Panoramic Sunroof + some extra goodies... (Pure White)
MY17 ŠKODA Superb 206TSI 4x4 + Sunroof + Tech Pack + Comfort Pack + some extra goodies... (Moon White)Comment
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My faith in VW Australia is rapidly waning how hard is it for them to fix this or at least keep me informed on what is actually happening. I had a MK7 Golf and had similar problems about VW's response to some warranty issues, I persisted with these cars because they are so good to drive. But if I was going to buy a new car in the future I doubt I will even consider a VW, so many little issues and a company who is so slow to respond to any warranty claim.Originally posted by ope126 View PostComment
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Its usually the dealer who drags the chain, not VW.
All the best with it.'07 Transporter 1.9 TDI
'01 Beetle 2.0Comment
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I think your right about the dealer dragging the chain. When I went in Friday and spoke to the Manager of my dealership and told her that under Australian Consumer Law I'm entitled for a replacement or a refund if the problem isn't fixed in a reasonable time, also I gave her a letter giving them 10 days to reply and that legal proceedings will begin after that time. During my discussions as soon as I mention this she was frantically running around talking to the Service Manager and getting the history about my problem with the car. She said VW will not replace the car unless some more tests are carried out, I replied why more tests the car has had six such testing's done and one time they had the car for 2 weeks. I just pointed out that if I don't get a satisfactory result within the 10 days that Legal proceedings will take place according to the ACCC.Originally posted by Umai Naa!! View PostLast edited by rpps; 06-07-2015, 06:57 AM.Comment
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Hey mate.
Just tell them to replace the cruise control buttons (steering wheel buttons) this will fix the issue. Tell them to read MVB's of engine and steering electrics they will see that the signal is getting to the ECU and SCCM which rules out a wiring problem. I've seen this issue many times before.Comment
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Thanks for the advice I will mention this to the dealership, I know they tried a new steering wheel on my car and the problem persisted but that might have had the same faulty buttons also.Originally posted by The One View PostComment
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Not sure why they would replace the whole steering wheel, only thing I can think of is that they wanted to replace the buttons? But you can get the buttons as a seperate part... Sounds like this dealership doesn't know what a Volkswagen is...Originally posted by rpps View PostComment
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well i picked up my jetta today, and all is good.. drove from Campbelltown to Liverpool on the M5 on cruise control without any issues.Originally posted by jake85 View Postoh no ! I just ordered a 2015 Jetta last weekend.... still waiting for delivery.. but I never use the Cruise Control anyway... i cant really use it in Sydney traffic anywayCurrent 2023 T-Roc R-Line 140TSI | Past 2015 Jetta Trendline 118TSIComment
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Looks like your car might be OK your lucky, my car has been back at the Dealers for over a week now and no fix yet in sight for the cruise control. It's coming up to 5 months and VW haven't been able to solve this yet and no idea of when they hope to have it sorted out which is disappointing. The only offer I had from the Dealership was hey would be willing to trade me out of the vehicle and VW might assist with the cost of Stamp Duty,3rd part insurance. Not what I wanted to hear, if they can't fix this problem I want a replacement Jetta or a refund, I will see how it all works out tomorrow when I take my loan car back.Originally posted by jake85 View PostComment
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Originally posted by rpps View Post
the only issue I found (so far) is that both front head lights are fogging up when it rains.Current 2023 T-Roc R-Line 140TSI | Past 2015 Jetta Trendline 118TSIComment
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