ACT I'm here out of desperation...

[djsoutham]

Although I live in the capital of our country there seems to be limited assistance available when your beloved T4 Caravelle is playing up, which is why I am here. When the ambient temperature is hot (say 29degrees plus) it turns itself off. I will find the appropriate part of the forum to ask more about this soon.

Other than that that, the Caravelle is the only car I have ever bought my wife (out of about 8 cars over the years) without her seeing/test driving first and she loves it.

[Difinity]

The Canberra VW Centre seems to have a good reputation...


Difinity

[djsoutham]

I have been told this is the case and I know some vw owners who are happy there (I know there are two locations but independently owned). Unfortunately I have had mixed results when dealing with them (deliberately not saying which location). After a minor service, which apparently didn't even include an oil change, they informed me my tyres needed replacing. I said I had not noticed they were low, to which the 'mechanic' said 'oh, in about 15 to 20 thousand k's'. He was serious that this was useful feedback after a service and said nothing about any other aspect of the car. I prefer to deal with people who take car servcing seriously.

[jamesatfish]

Without knowing which location you had issues with, I'd give Gareth at Northside Europeans a call. He's ex-CVWC Belconnen, now running his own shop - highly recommended. I've seen plenty of T4/T5 vans through his shop (and CVWC) in the past.

I've been using CVWC Belconnen for nearly a decade (and they still do my APR work) and would still recommend them as well.