[SYD] CW MY13 R - hello all! (+pics of previous)

[eddi3]

Hey Guys+Girls,

Proud owner of a MY13 CW R since March 2013 - MANUAL (like how all cars should be made ). First brand new car. Actually had a deposit on a gorgeous MY12 United Grey R last year or so, but something came up and had to say goodbye....Spewing, United Grey was my first preference.

Factory options: Leather + 19" Blacks
Currently: Stock as a ROCK (+15% tints)

The car does come with a background story though...

Very happy with the car itself, the Sales Rep is the one and only gripe I have (even though I should, I won't name names).

First off, he didn't really know much about the car, let alone the stock he had available (even though I called ahead).
But after, low balling me on my beautiful MY08 Liberty tb STI, we finally agreed on a value (pretty much paid retail).

Anyways, after a long 7 days of waiting, excitement almost unbearable, Saturday morning arrived - Time to pick up my R!!

Got to the VW Sutherland Dealership, and I was presented with my car. However, something seemed off, couldn't quite place my finger on it....
Let's Play a Game - Who can guess what item/s are missing from the pics below? (Brand new, untouched car at the dealership)


(insert corny game-show music here...)




THAT's RIGHT SPORTS-FANS - we are missing the:

• Rear 'R' Badge
• VW centre caps in both front rims
• Rear number plate was unevenly put on (didn't notice till weeks later though)

By this time, it was 1pm, and the service department was closed, so they couldn't swap the centre caps or even "access the service spare parts".
This guy, was over-exaggerating his "disappointment" and "anger", blaming the Quality Inspection guys in Germany. Swearing his mouth off, and carrying on...

Anyway, after he calmed down, he came to me and told me to come back (1.5hr drive away from my place) on Monday morning so the service guys can fix the problem.
I was NOT amused. Told him, I'm not going to do that, instead, I'm going to take it to a dealership near mine and get them to fix (and bill VW Sutherland).

I'll go into a local dealer this week, and hopefully get what I paid for...(to be continued...)

As for freebies, for all my trouble, he gave me:

3 x VW Sutherland Caps
2 x VW Sutherland Keyrings
1 x VW Pen
1 x Carry bag for all my "goodies"


Sorry for the long post/rant...

Here's a pic of my R!! (they also threw in a random Asian guy - hahah) + some pics of previous rides:


Subaru Liberty tb STI
Mods: TBE Exhaust + tune


Yamaha R6
Mods: Akrapovic Slip on exhaust, Scorpio alarm + prox sensor, dark smoke windscreen, fender delete

[drad81]

Very nice!

I had some trouble earlier this year with my dealer when I picked up the Alltrack. Really angers you on what should be an exciting day.

[sVWatt]

As for freebies, for all my trouble, he gave me:

3 x VW Sutherland Caps
2 x VW Sutherland Keyrings
1 x VW Pen
1 x Carry bag for all my "goodies"

Poor dealer experience so you took their branded junk? Hope the pen wasn't plastic?
Otherwise - congrats on a lovely car

[team_v]

Poor dealer experience so you took their branded junk? Hope the pen wasn't plastic?

I agree, you should have tried for recaro upgrades or 3 years free servicing.

[eddi3]

Very nice!

I had some trouble earlier this year with my dealer when I picked up the Alltrack. Really angers you on what should be an exciting day.

Thanks! Couldn’t agree more Daniel, some of these guys have no class.

Poor dealer experience so you took their branded junk? Hope the pen wasn't plastic?
Otherwise - congrats on a lovely car

Thanks the pen sure was plastic, and it stopped working by the end of the week. Haha.

I agree, you should have tried for recaro upgrades or 3 years free servicing.

I was trying to get something special, but I guess I couldn’t wait to get this baby out on the road. Stupid me.