Golf wagon, 118TSI DSG. At present, Das Auto is Kaput

[adhock]

Luck? I don't expect luck, just total ignorance of me by VWA. Wangara VW may be doing what they can, but they can't beat a brick wall erected by VWA.

[adhock]

Hmmm. To their credit, VW Aus (Customer Service I assume, could have been legal...) rang this arvo, asking for details and info re disgruntled but not libellous Facebook posts by me. Seemed interested in moving towards resolution. We shall see.

[adhock]

Update. Car back with dealer, interim hire car (same Europcar Passat as before when engine failed, can't complain unless it's a sales job to entice us into a Passat, which could work...) with us, parts on way from Europe. VW CC called the day after I had to call to sort hire car, but at least they called. Dammit, I love driving both the Passat and our Golf, but... (insert feelings of can't be sure in a 15 year ownership framework). We have a VW CC person assigned to me. Have I been too aggressive? Do two 'major failures' (Australian Consumer Affairs definitions - look it up) draw attention? Is VW caring? Time will tell.