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Recently bought an item from this member. I paid promptly and he said he would post that week. I paid $50 for postage.
The next week he informed me that the package had been knocked back because he had attempted to post it with e-go for free through a friend (despite charging me $50).
He then offered to refund my postage due to the delay, an offer I initially refused as the package was going to be sent and would cost roughly that anyway.
Knuplfog then finally gave me a con-note number 2 weeks after the initial payment. I tried to track this number in e-go's website and it was unable to find a matching item. I tried to consult knupflog about this but he had very little information on the matter - he decided it was out of his hands since he dropped it off at the depot and then in the hands of the delivery company. I would have thought that as the seller and the sender (and given the fact that I had only the connote number to go on and nothing else) that it would be his responsibility to figure out what was going on a find out when the package would arrive. No such luck and I had to ring around three premium and interstate numbers in my own time and at my own expense.
Finally I got through and explained the situaion to Hunter Express. I asked them to add my name to the recipients list for notifcation of the delivry of the parel to my local pinkenba depot in brisbane, they did so and i also gave them my mobile phone number which they did not have (despite having been told by knupflog that he gave it to them).
Then today, 24/04/12 I tried to find out where they were again (20 days after the initial depot drop off and over a month after buying them from knupflog) and it turns out they were delivered to the depot at pinkeba on the 18th of april and have been sat there for 5 days and a weekend. This means that my car has been off the road for an extra week, in addition to the extra month already. All because golfpunk won't check his emails or his texts or answer his phone.
This IMHO is really unfair treatment, as a seller you have a responsibility to esnure you do a good job and I think its fair to say that in this case at least, knupflog has failed to do so.
He's a proper sound guy, we had a couple of great yarns before all the upset and I'm gutted that its played out this way.
I suppose the lesson I've learned is if you're going to buy from this seller then arrange the delivery yourself so that you can be in control and have all the information you need. I think that's fair to say. I'm not trying to defame or sully Knupflogs name, nice fella, just effed me over abit on this one.
Thanks for reading.
The next week he informed me that the package had been knocked back because he had attempted to post it with e-go for free through a friend (despite charging me $50).
He then offered to refund my postage due to the delay, an offer I initially refused as the package was going to be sent and would cost roughly that anyway.
Knuplfog then finally gave me a con-note number 2 weeks after the initial payment. I tried to track this number in e-go's website and it was unable to find a matching item. I tried to consult knupflog about this but he had very little information on the matter - he decided it was out of his hands since he dropped it off at the depot and then in the hands of the delivery company. I would have thought that as the seller and the sender (and given the fact that I had only the connote number to go on and nothing else) that it would be his responsibility to figure out what was going on a find out when the package would arrive. No such luck and I had to ring around three premium and interstate numbers in my own time and at my own expense.
Finally I got through and explained the situaion to Hunter Express. I asked them to add my name to the recipients list for notifcation of the delivry of the parel to my local pinkenba depot in brisbane, they did so and i also gave them my mobile phone number which they did not have (despite having been told by knupflog that he gave it to them).
Then today, 24/04/12 I tried to find out where they were again (20 days after the initial depot drop off and over a month after buying them from knupflog) and it turns out they were delivered to the depot at pinkeba on the 18th of april and have been sat there for 5 days and a weekend. This means that my car has been off the road for an extra week, in addition to the extra month already. All because golfpunk won't check his emails or his texts or answer his phone.
This IMHO is really unfair treatment, as a seller you have a responsibility to esnure you do a good job and I think its fair to say that in this case at least, knupflog has failed to do so.
He's a proper sound guy, we had a couple of great yarns before all the upset and I'm gutted that its played out this way.
I suppose the lesson I've learned is if you're going to buy from this seller then arrange the delivery yourself so that you can be in control and have all the information you need. I think that's fair to say. I'm not trying to defame or sully Knupflogs name, nice fella, just effed me over abit on this one.
Thanks for reading.
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